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Human Resource Outsourcing

“Given their commitment and flexibility, I'd consider Infosys again in evaluating HRO firms”

 

"I became acquainted with Infosys' HR Outsourcing unit while working on a multi-tower US outsourcing arrangement. Over the course of 3 months together, Infosys demonstrated their commitment to the US HRO space. The Infosys team was engaging and had the combined expertise required across different HR functions - a team of HR practitioners who were able to listen and address situational needs. The innovativeness and flexibility of their solutions were designed specifically for the client. Given their commitment and flexibility, I would consider Infosys again in evaluating HRO firms."

 

- Jim Fox, Former Sourcing Advisor

 

Infosys BPO’s Human Resource Outsourcing (HRO) solutions leverage global sourcing across process definition, process standardization, consolidation and re-engineering. We provide a globalized environment; enable HR managers to partner with business on challenges, and partner with HR function to provide best practices and process transformation.

 

Our HR BPO Offering Spans the 'Hire to Retire' Cycle.... Infosys BPO has a dedicated HR service practice that integrates Consulting, Technology and BPO. Our delivery models enable flexible HRO offerings such as discrete, single and multiple processes. Our practice has over 1,500 HR professionals, with more than 600 full time employees supporting processes across the HR lifecycle. We have implemented more than 210 HR IT projects for over 65 clients.


The Infosys BPO Advantage

  • Customized solutions to meet client-specific needs. Optimal onsite-offshore delivery models ensure cost-effective service along with high delivery quality
  • Integrated HR technology, consulting and outsourcing practices to transform processes and provide comprehensive and seamless solutions
  • Flexible delivery models that provide scalability of operations at short notice
  • Access to a trained talent pool. We focus on training that is customized to process needs, in collaboration with world-class organizations such as SHRM and IFEBP
  • Focused approach to risk management while handling employee-sensitive data

 

HR has been transformed with companies structuring their model into distinct entities of line-managed HR functions, centers of expertise, business partners and HR operations. While this transition has been largely successful, companies have been challenged in developing sourcing models for these entities. Infosys BPO believes that global sourcing is as important as standardizing, optimizing and re-engineering HR processes and structures in effecting a transformation.

 

 

Related Information

Events

Infosys BPO at Eurasia’s 3rd Shared Service and BPO GCR-Congress 2008
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Media Mentions

Fortune ranks Infosys 10 among Top Companies for Leaders 2007
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Press releases

FAO Today: Infosys BPO is an "industry leader"
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In the News

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