Infosys - BPO Services | Media and Entertainment

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Media and Entertainment

The media and entertainment industry is under constant pressure to minimize costs, optimize spending, comply with regulations, and yet remain continuously competitive in a global environment. Moreover, there are operational challenges caused by the convergence of media and telecom.

To adapt to the new environment, media conglomerates, film and music studios, cable and satellite providers, publishers and advertising firms are realigning their business functions and addressing the impact of global offshoring.

Infosys’ Media and Entertainment BPO capabilities cover a range of media-related services catering to the specific needs of these companies who are looking at global outsourcing to meet the challenges of the new age. We have partnered with a leading media house, the TV18 group (CNN-CNBC) to form an alliance ‘Source18’ that will design and deliver media processed offshoring solutions.

Publishing

Newspaper business owners are witnessing rapid shifts in day-to-day business with the industry moving to a digital workflow system, inter-connectivity and a consumer with a low loyalty index. This, along with movement of advertisers towards TV, declining circulation, growth of the Internet, rise of free dailies and rising costs have put margins under pressure.

Newspaper businesses endeavor to build on strategies that keep the consumer engaged and yet maximize profitability.

Infosys BPO offers end–to-end solutions that address the needs of the newspaper industry for enhancing their value proposition through cost and process optimization. The transformational benefits not only bring down costs but also enable businesses to achieve efficiencies by eliminating non-value adding tasks.

Offerings

Our services encompass media processes, IT processes and business processes which cover various mediums including TV and studio networks, publishing and new media.

Media Processes
Our services cater to the increasing demands of companies across industries in creating high quality, time dependent content and visuals in different formats and previews. We also help in protecting the sanctity and easy accessibility of the product through repurposing.
Business Processes
With experts in the fields of different industry solutions such as knowledge services, finance, order management and others; we cut across various functional solution areas such as media and entertainment, retail and others. It enables us to propose and implement customized solutions for clients.
IT Processes
Competition also entails protecting company and personal data. To avoid customer and company information leakage which are top corporate assets, we provide expertise in digital asset and rights management taking advantage of the rich legacy of our parent company. Infosys’ Digital Media Enterprise offers a competitive edge with services, processes and infrastructure that are both agile and flexible.

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Media and Entertainment

Publishing

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