Business Demands an Enterprise View of Processes
A Business Process Management (BPM) implementation must transcend process automation to optimize resources and drive revenue. In an article published at BPM.com, Infosys’ experts propose a framework for real-time monitoring and analysis of end-to-end processes.
The framework ensures continuous improvement and effective management of business processes -
- Visibility - Identifies bottlenecks/ inefficiencies to undertake corrective action
- Process integration - Helps monitor events for sequential processing across enterprise systems
- Process refinement - Optimizes performance through re-organization, outsourcing, role-rotation, etc.
- Key Performance Indicators (KPIs) - Enable continuous realization of value
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Published with permission of BPM.com
Authors
Manas Kumar Sarkar, Principal Architect, Enterprise Solutions practice, Infosys Limited
Manas heads the Technology Council at Infosys’ BPM-EAI business unit. He develops and implements SOA and EAI solutions. He can be reached at
Praveen Kumar, Lead Consultant, Enterprise Solutions practice, Infosys Limited
Praveen provides consultancy services for BPM-EAI projects across industries. He can be reached at
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