Win in the flat world
Volkswagen benefits from Infosys’ business rules expertise

Offerings

Infosys’ BPM-EAI offerings are built using next-gen solutions, frameworks and methodologies and are backed by industry best practices and extensive knowledge repositories. This combination ensures that you are poised to win in the Flat World.

Infosys' Business Process Management (BPM) and Enterprise Application Integration (EAI) practice has a broad industry footprint across geographies. We leverage industry-specific knowledge, expertise from past engagements, knowledge transfer across business units and the domain expertise of our consultants.

Our experts design integration and process management solutions. Their domain and technology leadership shapes strategic solutions for companies and their customers.

Banking and Capital Markets

Infosys' BPM-EAI solutions and services enable leading banks and capital markets firms to maximize the benefits of BPM and EAI. We understand the process management and technology requirements of banks and capital markets firms. We ensure regulatory compliance, enhance operational efficiencies and manage risk efficiently.

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Communication, Media and Entertainment

Infosys delivers innovative business and technology solutions to telecom, media and entertainment companies for their business transformation programs. We enable companies to migrate from legacy systems and processes towards strategic initiatives.

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Energy Utilities and Services

Infosys provides BPM and EAI solutions and services to companies in education, hospitality, mining, oil and gas, power, leisure, and transportation. We deliver comprehensive solutions to meet your unique requirements.

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Insurance, Healthcare and Life Sciences

Infosys' domain knowledge and technology leadership enables companies to meet the rapidly changing dynamics in insurance, healthcare and life sciences. Our certified professionals and technology thought leaders address your specific needs.

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Manufacturing

Infosys understands the processes, challenges and constraints of the manufacturing industry. We help manufacturers execute complex engagements and develop integration solutions. Our solutions address the business needs of manufacturing segments including automotive and aerospace, high-tech and discrete manufacturing, industrial products, and chemicals and processes.

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Retail and Consumer Packaged Goods

Infosys provides end-to-end integration and business process management solutions for Retail and Consumer Packaged Goods (CPG) companies. Our solutions reduce inventory and develop customer-centric metrics to boost sales and minimize lost sales.

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Infosys addresses your challenges in Business Process Management (BPM) and Enterprise Application Integration (EAI). Our dedicated Competency Centers leverage rich knowledge of leading products to help you realize business benefits.

Business Process Management

Infosys' Business Process Management (BPM) practice helps companies streamline business processes by leveraging leading BPM products from Fujitsu, Global 360, IBM (Filenet and ILOG), Lombardi, Metastorm, Pegasystems, Savvion, Software AG and TIBCO.

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IBM (Websphere, ILOG and Filenet)

The IBM integration practice at Infosys leverages WebSphere, ILOG and Filenet. We deliver high quality, end-to-end integration solutions for retail, automotive, healthcare and insurance, and banking sectors.

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Microsoft Integration Services

Infosys' Microsoft Integration Services practice offers consulting and implementation services leveraging Microsoft BizTalk Server, SQL Server, .NET (AJAX, Windows and Web applications), Web Services and various application adapters.

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Oracle (Fusion Middleware and Aqualogic)

Infosys' Oracle Fusion Middleware practice combines application integration with Business Process Management.

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SAP XI

Infosys' SAP XI practice provides technology leadership for SAP middleware platform implementations.

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Software AG

Infosys offers consulting and system integration services using webMethods. Infosys is the preferred partner of Software AG.

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Sterling Commerce (GIS)

Infosys offers business-to-business (B2B) integration services using Gentran Integration Suite (GIS). We are the preferred partner of Sterling Commerce.

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TIBCO

Infosys is a Global Consulting partner and a long-term engineering partner of TIBCO. We have successfully executed global implementations of various TIBCO products.

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Infosys offers industry-specific and technology-specific solutions to help you address integration and business process management business needs.

Frameworks  |  Vertical Solutions   |  Technology Solutions

Frameworks

Integration Competency Center

Integrated Business! is an integration competency center (ICC) establishment solution to help you extract maximum business value from your integration investments. A patent-pending solution, Integrated Business! establishes capabilities to manage integration needs within the organization by streamlining and standardizing the application integration activities. We provide you with an enterprise view of EAI with faster time-to-market and lower total cost of operations (TCO).

InPRIME

InPRIME establishes best practices while defining BPMS requirements and aligning business strategies to operational processes. InPRIME delivers faster and reliable BPMS solutions by helping business analysts translate business requirements into effective BPMS solutions.

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Vertical Solutions

Global Payment Solution

Infosys' Global Payment Solution (GPS) offers a centralized and standardized financial messaging and payment interaction management system to integrate core banking for retail and wholesale payment processing, regulatory compliance and business process automation and management.

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Inventory Visibility and Control Solution

Infosys' Inventory Visibility Control Solution (IVCS) enhances your ability to control and balance inventory across supply, manufacturing and distribution networks. Our solution enhances your service levels and responsiveness and decreases inventory investments.

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Know Your Customer

Infosys’ Know Your Customer (KYC) solution is a workflow-based solution for global financial firms to onboard clients effectively while complying with regulatory requirements.

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Manufacturing Execution Solution (MES)

Infosys' Manufacturing Execution Process Framework is a pre-packaged, standards-based, manufacturing integration solution powered with BPM and BAM features to achieve agility and flexibility in manufacturing execution processes.

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New Account Opening

Infosys’ New Account Opening (NAO) solution helps consumer banks, private banks and brokerages open accounts centrally across multiple product types and channels. Our solution is ideal for deposits, loans, brokerage and managed investment accounts as well as mutual fund accounts.

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Predictive Customer Interaction Management

Predictive Customer Interaction Management (PCIM) provides an integrated overview of stakeholders' interactions. PCIM tracks and integrates interactions that are real-time, event-driven, channel-agnostic, whether inbound or outbound. Our solution enables you to provide better customer service, improve customer relationships and drive up-sell and cross-sell opportunities.

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Rapid Product Launch

Rapid Product Launch (RPL) enables the rapid rollout of wholesale products and intelligent order routing using Oracle Fusion Middleware. It provides end-to-end integration with multiple end-point applications in telecommunications.

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Technology Solutions

Excel to TIBCO Real-time Automation

Infosys' Real-time data from Microsoft (MS) Excel plug-in integrates MS Excel with TIBCO Rendezvous. Trading floor developers and financial engineers in hedge funds and banks can use it to exchange financial data. We have tested the performance of the plug-in at customer sites to increase customer satisfaction, reduce risks and costs associated with the loss of financial data.

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Over 2 Oracle: Oracle Fusion Middleware Migration Solution

Infosys' Over 2 Oracle (O2O) Migration solution enables you to adopt Oracle Fusion Middleware (FMW) as your middleware platform. Our solution helps you migrate from the existing middleware platform to the Oracle FMW platform. It addresses your challenges, minimizes cost and saves substantial investment.

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XY2XISM SAP XI/PI Migration Solution

Infosys’ XY2XISM Migration solution provides a ready-to-use framework that defines a company's road map for SAP XI/PI migration. In addition, our solution helps migrate the existing Enterprise Application Integration (EAI) landscape from any legacy platform to a SAP XI/PI platform. Our solution provides a detailed road map for SAP XI/PI adoption and a solution kit for accelerated migration.

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Infosys' Business Process Management-Enterprise Application Integration (BPM-EAI) services span Consulting Services, Package Evaluation, Implementation, Upgrade and Re-engineering, and IT Support services.

Consulting Services
Companies need strategic direction to achieve real-time, seamless integrated business performance and an integrated view at the enterprise level. Successful alignment of enterprise-level technology with business is critical to achieve strategic objectives.

Infosys offers a portfolio of application integration and BPM consulting services. We help you prepare, evaluate and finalize an integrated business strategy and its enablement.

Implementation Services
Companies can define strategy and business and IT objectives by designing, developing, testing, deploying and maintaining BPM and EAI platforms.

Infosys offers a range of BPM and EAI implementation services. We help you realize an integrated business strategy and changes to business and IT objectives. Our services enable you to successfully align technology with business.

Upgrade and Re-engineering Services
Companies can realize their BPM-EAI strategy and changes to the business and IT objectives by enhancing their existing BPM-EAI platform with better software/hardware. The process may involve migration to an entirely new software/hardware or renovation of the existing environment.

Infosys offers a range of Upgrade and Re-engineering services to help you migrate, improve or re-develop/implement your BPM-EAI platform.

IT Support Services
Our IT support services help organizations maintain and continuously monitor the BPM-EAI application/product environment for smooth business and technical operations.

Consulting Services Implementation Services
  • BPM strategy and road map definition
  • BPM product evaluation
  • BPM process consulting
  • BPM business rules harvesting and analysis
  • EAI strategy and road map definition
  • EAI product evaluation
  • EAI portfolio capability assessment
  • EAI blueprint architecture definition
  • Integration Competency Centre (ICC) definition and design
  • Service-Oriented Architecture (SOA) assessment
  • SOA adoption and migration
  • SOA strategy consulting
  • EAI-BPM-B2B package implementations
  • Business process implementation
  • Program/project management
  • Application adapter development
  • ICC implementation
  • SOA enablement services
Upgrade and Re-engineering Services Support Services
  • EAI-BPM-B2B product/technology migrations
  • EAI-BPM-B2B product version upgrades
  • Solution re-engineering
  • Infrastructure/platform upgrades
  • Infrastructure/platform migration
  • Post-implementation warranty support
  • L1, L2 and L3 support (incident management, problem management, change management, release management and process management)
  • Proactive monitoring and preventive maintenance
  • Expert troubleshooting