Retail and Consumer Packaged Goods
Infosys delivers integration solutions and services that reduce inventory and develop customer-centric metrics that boost sales and minimize lost sales.
We implement agile integration platforms to reduce time-to-market of new products and services for retail and Consumer Packaged Goods (CPG) companies. Our solutions streamline processes in customer relationship and loyalty management through business process management initiatives.
Focus Areas
Our solutions for the retail and CPG industry focus on:
Channel Integration: Our Multi-Channel Integration solution addresses business and technology challenges faced by retailers, while reaching out to customers through various touch points such as online, company and franchisee-owned stores, B2B marketplaces and tradeshows.
Partner Collaboration: We help retailers leverage their B2B platforms to integrate suppliers and customers in a common supply chain. It enables retailers to manage their inventory levels and reduce production lead time, ensuring the benefits are passed on to the end customer.
Loyalty Management: Our EAI solutions enable retailers to identify the usage pattern using Master Data Management services and promote personalized top-up services or discount packages. We help retailers anticipate customer demand and provide real-time services through efficient billing systems and customer loyalty applications.
Channel Expansion: Our SOA framework enables retail and CPG companies to launch new services and offerings with minimal impact to the existing set-up and in the shortest possible timeframe.
Rapid Product Launch: Our Rapid Product Launch solution enables retail and CPG companies to rollout services rapidly. In addition, our solution helps companies integrate multiple end-point applications in the retail chain.
Learn more about our Rapid Product Launch solution
Benefits of EAI and SOA
Infosys has defined an SOA adoption strategy for retail customers leveraging leading integration products to integrate buyers, sellers, logistics, finance and marketing services. Our SOA framework strategy ensures the integration platform's performance exceeds the SLAs, while legacy applications are phased out to avoid any service outage.
Our integration platforms enable retailers and CPG companies to take prompt decisions and respond to changing market conditions.
Learn more about Infosys'
Retail and
Consumer Packaged Goods offerings