Featured Case Study
Volkswagen Group of America (VWGoA), partnered with Infosys to transform its Order Management and Distribution operations. Our solution provided a unified view of business rules to improve speed-to-market. We ensured that our specific domain knowledge, consulting approach, technical expertise and frameworks were fused together to enable VWGoA to drive an enterprise-wide initiative of process optimization.
Download
View by: Products | Industry
BizTalk
Infosys developed an end-to-end card issuance platform for a leading financial services company in the US. We leveraged the Microsoft BizTalk suite of products to develop a robust yet nimble platform to meet the changing needs...
of the credit card business. Our platform processes credit card issuance requests for both magnetic stripe and smart cards. It has significantly reduced the card processing cycle time and enhanced the customer experience.
A leading private school in the US partnered with Infosys to implement a Constituent Management System (CMS). The school had no centralized record of constituent (student) information. Apart from the problem of manual exchange of information, there was...
also the issue of redundant information across legacy systems. Our solution, built on Microsoft BizTalk-based Enterprise Service Bus, provided a front-end interface to handle the intake process, document management and feedback capabilities. It helped the school reach out to students through a centralized repository of information.
Infosys has helped a leading health and care support company automate its member on-boarding system by providing a common Enterprise Service Bus that enables, exchanges, validates, and transforms member information. Our solution has ensured...
event-based member data transfer and reduced redundant traffic flow. In addition, it has provided end-to-end data flow tracking that helps the account owners and development teams track member records processing at each stage. As a result, on-boarding of new customers to the platform has reduced from one person per month to one person per week.
A global investment bank sought a central financial messaging hub connecting internal applications with external gateways to address new regulatory and business requirements such as the Central Global Payments Network and Reconciliation. Infosys analyzed
...
business and technical requirements, and developed interfaces for integration using BizTalk as the solution tool. We developed a scalable financial messaging hub, integrated multiple internal applications, various external market gateways and other mission-critical risk screening and compliance applications.
BPM suite of products
A leading investment banking and securities firm sought to automate its credit request application. The organization aimed to minimize time spent on each application and comply with regulatory norms. Infosys developed an advanced automated...
and scalable workflow-based solution for the Credit Request Approval Process using Pega-PRPC as the BPM platform. Our solution improved data capture and data security, document management, and reporting and monitoring functionalities.
The Home Equity division of a large retail bank in the United States had a complex manual home equity funding process. Infosys analyzed and streamlined process performance by developing a people-centric workflow engine using Savvion, integrating...
it with a Java application and connecting legacy systems using Web Service and JMS. Our solution enabled a single system for funding home equity loans and tracking funding requests.
A leading healthcare provider had to automatically connect a range of plans including benefits, quoting and rating processes and installation of plans into source systems. Infosys conducted the rules-harvesting exercise by providing a framework...
making way for the future Business Rules Management road map. This also empowered users with flexibility to create and maintain business rules relevant to respective process areas.
Volkswagen Group of America (VWGoA), partnered with Infosys to transform its order management and distribution operations. Our solution provided a unified view of business rules to improve speed-to-market. We ensured that...
our specific domain knowledge, consulting approach, technical expertise and frameworks were fused together to enable VWGoA to drive an enterprise-wide initiative of process optimization.
IBM
A global aircraft manufacturer and defense contractor wanted to automate its support data creation and customization process for different customers and deliver support data online. Infosys delivered robust and scalable services, and infrastructure...
for electronic support data delivery. Our solution helped the aircraft manufacturer focus on improving the quality, accuracy and consistency of support data being delivered to its customers. It enabled the company to achieve significant cost savings by implementing new interfaces through a reusable component framework.
A leader in aircraft manufacturing faced business and IT challenges while developing one of the world’s largest passenger aircraft. The client sought seamless information flow across its systems and locations to reduce cost and cycle time, maximize...
engineering productivity and meet customer demands. Infosys implemented a Service-Oriented Architecture prototype solution across the Business Process Management lifecycle, including key business processes such as aircraft design, design modification and transition. Our solution helped the company rationalize and harmonize program interfaces.
TIBCO
An end-to-end EAI implementation requires an enterprise architecture framework to ensure consistent development of EAI infrastructure across the enterprise. This case study of such an initiative undertaken for a large North...
American retailer outlines the various steps, key challenges and strategies to overcome them, which has scope for generic learning and applicability.
The client needed to share information created by one business unit with other business units across the globe. Infosys' EAI solution enabled integration of different projects operating in different business units across the enterprise.
Infosys ensured faster turnaround time, better resolution of issues and detailed reporting for this client.
A leading Consumer Packaged Goods (CPG) company sought a centralized Enterprise Route Management System to change the user interface without altering the underlying business functionality. Infosys analyzed the existing route management process of various business divisions and...
developed a common Enterprise Route Management solution. The new system provided a WebService capability using Tibco-BusinessWorks as the solution tool. Infosys adopted a two-phase approach to implement the Enterprise Route Guide solution. Our solution resulted in centralized control of routes of several divisions, flexibility and scalability as well as effective and automated exception handling. In addition, our solution resulted in effective and proactive monitoring and support with lower Total Cost of Ownership.
A leading Consumer Packaged Goods (CPG) company sought to replace its Fleet Management System (RPM) with a new system that integrated with external financial applications. Infosys implemented a scalable maintenance system using TIBCO Enterprise Architecture. Our solution...
resulted in increased productivity, scalability, and effective monitoring and support.
webMethods
The sales portal of a digital, cable TV and telecommunications service provider in the US had a workflow application. The portal's sales processes were developed in classic ASP on a SQL Server platform. As sales grew, a single enterprise application...
for business sites became imperative. Infosys re-engineered the two-tier architecture to a portal architecture leveraging webMethods 7.1 product suite. Our portal solution supported the company's business expansion and enabled reuse across projects.
A global investment bank with assets of over US$ 504 billion sought to replace its existing MINT system to route European Investment Banking Operations (IBO) messages. The bank used a high-cost legacy system to exchange messages. Infosys adopted...
a two-phase approach to implement a London Message Hub (LMH) solution. We developed an LMH platform to integrate mission-critical core banking systems leveraging webMethods 6.5. Our solution enabled the company to enhance productivity, flexibility and scalability and lower Total Cost of Ownership. In addition, we developed an upgrade solution to enable annual SWIFT upgrades.