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Offerings

Master Data Management

Industry-specific offerings: Master Data Management | Lean Store Outsourcing | Pharmacy Contract and Revenue management

MDM presents a unique challenge to retail/ CPG firms, mainly due to sheer volume of items, vendors or customers and regular changes in the item attributes. Multiple legacy systems and a disseminated ownership of item attributes complicate the process of maintaining accurate data records.

Infosys' Master Data Management (MDM) solution helps you create a robust and responsive master data foundation. Infosys BPO collaborates with a solution partner to provide a consolidated view across the enterprise and enable process discipline. The MDM solution manages item data, vendor data and customer data to ensure data quality. It brings together disparate and conflicting records and provides multiple users a unified and accurate master data.

Benefits

Reduction in time-to-market through faster new item/supplier/customer setup
Integrated view across the organization, resulting in innovation and faster introduction of products
Reduced downstream supply chain inefficiencies through improved data quality and ownership
Better control and visibility of supplier, product and customer data
Enables key client resources focus on critical business and customer-facing processes
Consolidation-driven efficiencies and process improvements
Global Delivery Model, resulting in lower costs
Rapidly scalable operating model allowing quick integration of inorganic growth
Technology and integration expertise provides robust and predictable implementation
Firms can adopt a phased implementation approach. They can go for combined outsourcing, considering the current client process maturity and financial requirements
Flexible hosting options include in-firewall as well as vendor-hosted models

Infosys BPO MDM Credentials

A large food services provider gained from Infosys BPO MDM solution. Our services included vendor and item data profiling, cleansing and enrichment, item data re-classification and GTIN taxonomy
A large consumer and high-tech product manufacturer benefited from Infosys BPO MDM solution. Our services included maintenance of customer, material and planning masters for global operations
Our services for one of the world's largest technology equipment distributors included catalog management, customer data management (updating customer data, discount and updating rebate) and vendor data management
Infosys BPO MDM solution benefited a technology products distributor. Our services included maintenance of product master (item creation, modification and deletion)

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