Today's challenging market situation and cut-throat competition demands that OEMs ensure flexible production plans to meet varying market demands. Effective supplier capacity management is necessary to ensure flexibility across the supply chain, enabling flexibility for the OEM. Buyer bandwidth is exhausted in managing capacity constraints in the supply chain.
Infosys' supplier capacity management solution aims at ensuring supplier capacity preparedness to meet OEM plans and save buyer bandwidth for more strategic activities.
Features
Voice and email are the communication channels established with suppliers.
Helpdesk services are offered to help suppliers manage multiple OEM IT systems related to capacity management. A white paper creation approach is adopted to analyze and present supplier capacity constraints and suggested plans to overcome them.
Buyer bandwidth is saved by about 20% to 30%. Supplier ratings as well as satisfaction improve significantly. OEMs gain savings by avoiding costlier support plans and new tooling.
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