Let CRM Follow your Sales Executives Everywhere
Mobile Customer Relationship Management (CRM) is characterized by the usage of handheld or mobile devices. The right mobile CRM application designed with the sales staff in mind can lead to better sales productivity, reduced costs, shortened sales cycles and increased revenue.
Our CRM experts discuss how Mobile CRM delivers measurable benefits and affects a business transformation.
During the past decade, the usage of cell phones has taken an interesting turn. From a fashion statement of the rich and famous, it has become a necessity for communication for the common man, an engine for economic growth, a productivity tool and a necessary medium for the ever-shrinking world.
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Enterprises face the challenge of getting their field force to adopt enterprise Sales Force Automation (SFA) systems. Mobile SFA creates a new platform for your frontline field force to overcome challenges as well as manage your customer and pipeline information better. However, it is vital to ensure that your Mobile CRM enabler achieves the right balance to ensure a positive user experience. Infosys' CRM expert discusses how your business and IT think tank can deploy this essential sales tool. He also shares best practices and lessons learned from Mobile CRM deployments at Fortune 100 companies.
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