CRM

Features & Opinions

Help your Sales Team Sell in Auto Mode

Global companies must transcend lead and opportunity management to maximize investments in Sales Force Automation (SFA) solutions. In an article published on 1to1Media.com, Infosys' experts discuss process and technology optimization to enhance the productivity of sales teams.

Our experts spell out the contours of an SFA strategy:
  • Business intelligence tools to leverage real-time reporting and insight into opportunities for sales
  • Self-service applications and technologies that enable sales performance management
  • Tools to facilitate internal collaboration
  • Mobile SFA applications to enhance the efficiency of lead management
  • Web 2.0 technologies to improve user adoption as well as the user experience

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Reproduced with the permission of1to1Media.com

 

Authors

Kiran Amara Kiran Amara, Lead Consultant, Enterprise Solutions, Infosys Limited

Kiran has more than 11 years of experience in CRM consulting for high technology, manufacturing, retail, and telecom companies. He can be reached at

 

 

Mahesh Potluri Mahesh Potluri, Lead Consultant, Enterprise Solutions, Infosys Limited

Mahesh has more than 12 years of experience in CRM consulting and Oracle applications. He focuses on manufacturing, high technology and telecom. He can be reached at

 

 

 

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