Customer Data Integration Solution
Infosys' Customer Data Integration (CDI) solution builds on the capabilities of leading CDI tools such as Oracle Siebel UCM, IBM and WCC.
Our solution provides a customer object model in industries such as banking and insurance. It helps companies get a 360-degree view of each customer to significantly reduce the time-to-market for a specialized CDI solution. The solution serves as the technology backbone for a 360-degree view of the customer's relationship with the company. It translates into increased efficiency, a superior client experience and effective compliance with regulations.
Infosys' CDI solutions are delivered by a dedicated pool of MDM/CDI-focused consultants, solution specialists, domain experts and architects. Our CRM practice has more than 2,000 professionals who work with Infosys' business units such as Banking and Capital Markets, Communications Media, Retail and Utilities.
Infosys' CDI team offers clients a comprehensive set of methodologies, tools, process templates and business value calculators to accelerate their Master Data Management efforts.