CRM

Oracle Telco Lab

Infosys' Oracle Telco Lab offers a pre-integrated suite of solutions that leverages Oracle's comprehensive offerings for the telecom industry. The solution helps Communication, Media and Entertainment companies respond proactively to business challenges and adapt quickly to industry trends.

Our state-of-the-art laboratory setup associated with the solution can incubate complex solution concepts, model solutions to specific customer problems, showcase industry trends and enable customer agility in deploying scenarios. The solution has been developed on TMForum's and Oracle (AIA) industry standard processes, data models and contracts. The solution addresses processes around campaign-to-cash, concept-to-market and trouble-to-resolve using Oracle's suite of packages.

Brochure
Oracle Telco Lab PDF