Telecom Order Management Solution (TOMS)
Infosys' Telecom Order Management solution helps communication service providers and cable operators substantially improve efficiencies in order management and increase revenues in a dynamic marketplace driven by changing customer needs.
Our solution helps telcos achieve rapid time-to-market, efficient order management for Next Generation Services, and address BSS challenges.
It comprises the entire gamut of business processes around order capture, integration and automation of telecommunication processes. The Order Capture framework based on Siebel in Quote-to-Cash adds value in the form of enhanced functionality such as bulk ordering, zero touch ordering, future dated ordering and single click enablement. The ready-to-deploy business processes, standards-based pre-integration, tools and best practices help CRM integrate with downstream systems seamlessly.