The faculty for workshops for Infosys Certification for IT Project Management combines rich industry experience with varied teaching and research interests-
Balakrishnan M. Sundararajan, Delivery Manager, Retail Business Unit, Chennai DC Head
Mark Newton, Delivery Manager, Infosys Australia
Ramakrishnan M, Associate Vice President, Head of SEPG, Brite Tools group and Group Quality Manager for Insurance and Energy verticals and Finacle product, Infosys Technologies
Avinash Gargeshwari Srinivasa, Delivery Manager, Infosys Technologies
Balakrishnan M. Sundararajan has more than 20 years of experience in Information Technology spanning project management, program management, account management, and software services delivery management. He has managed large software projects across retail, global logistics, food services, and insurance.
Experience
- Managing software services delivery for five key customers involving multiple technologies and distributed teams in USA and India by leveraging CMMI processes
- Managed the business strategy planning, operations planning, operations management, budget management, operational risk management, change management, and business assurance activities of a large business unit within Infosys; and steered performance excellence initiatives in the unit
- Managed multiple application development work tracks in a large, multi-year supply chain re-engineering program and global logistics application enhancement program
- Won the Infosys Award For Excellence in multiple categories - Account and Sales Management (2003), Program and Project Management (2003) and Customer Delight (2004 and 2007)
- Won Infosys' Connect Gold Standard Club award in 2004 for outstanding client services
Certification
- Certified Project Management Professional, PMI
- Fellow of Insurance Institute of India, Mumbai, India
Mark Newton, Delivery Manager, Infosys Australia
Mark has more than 25 years of experience in the development, implementation and management of IT systems. He has worked on global projects across industries and with public sector companies.
Areas of interest
- Timely and cost-effective sourcing and utilization of application development, technical and business resources for time-, cost-, and function-critical business applications
- Initiation, utilization and iterative review of processes including Application Development and Maintenance (AD&M) methodologies, quality assurance programs, and performance metrics and benchmarking
- Process improvement within and beyond contractual requirements of long-term, annuity-based engagements
Experience
- Managed the delivery of all discretionary programs (AU$ 50 million) in a major portfolio for the largest telecommunications company in Australia
- Integrated the Finacle eBanking application for a leading Australian financial institution in a two-year engagement, replacing the legacy application and enabling significant downstream business
- Roll out of the 'Clarity' portfolio management tool for one of the largest telecommunications companies in Australia
- Established the Technical Project Management career stream in Infosys Australia, and served as the inaugural Career Manager for the stream
- Performed the role of Delivery Manager of the prime contractor for a 5-year managed services contract covering AD&M, data center, distributed LAN, and helpdesk services for the Victorian Government’s transport accident compensation agency
Certification
- Project Management Professional (PMP), PMI
Ramakrishnan M., Associate Vice President, Head of SEPG, Brite Tools group and Group Quality Manager for Insurance and Energy verticals and Finacle product, Infosys Technologies
Ramakrishnan (Ramki) has more than 30 years of experience, including more than 12 years at Infosys. He has managed several CMM and CMMI initiatives at Infosys.
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Areas of interest
- Quantitative project management
- Metrics-based decision making
Experience
- Conducted two independent assessments based on the Malcolm Baldrige National Quality Award (MBNQA)/ EFQM framework
- Presented white papers at international forums-
- Quantitative Quality Management through Defect Prediction and Statistical Process Control at JUSE, Japan
- Quality First at ASQC Community of Practice
- Testing white paper at an international testing conference
- Led several large change management programs across the organization that increased quality, productivity and customer satisfaction
- Participated in 3 CMM (CBAIPI) assessments and 3 CMMI Class "A" SCAMPI appraisals as Assessment Team Member (ATM)
Certification
- Project Management Professional (PMP), PMI
- Certified Software Quality Analyst, CSQA
- CMM and CMMI training conducted by SEI authorized training partners
- CBAIPI and SCAMPI training
Avinash Gargeshwari Srinivasa, Delivery Manager, Infosys Technologies
Experience
- More than 13 years of experience in IT
- Managed several projects that include development, support, maintenance and consulting in retail, financial services and manufacturing domains
- Won the Infosys Excellence Award for Account Management
Certification
- APICS-certified Project Management Professional (PMP)
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