Application Services

Features & Opinions

Infosys named a Leader in 'The Forrester Wave™: North American Applications Outsourcing, Q1 2014'

The Forrester Wave™: North American Applications Outsourcing, Q1 2014 report selected 12 global application outsourcing (AO) suppliers, including Infosys, based on global delivery capability, revenues of at least US$500 million in North America, and a record of high experience and skills in AO services, among others.

Highlights

The report gave Infosys the highest possible score for:

  • Vision for emerging technologies and asset-based delivery
  • Capabilities in supporting various enterprise and custom applications
  • Capabilities in testing

Additionally, Infosys received the highest possible client reference score in:

  • Vertical industry capabilities
  • Service execution and delivery excellence
  • Account management and governance skills

Customers gave Infosys credit for its steadfastness with one customer stating, “When they say they are going to do something, they do it.”

Transition was cited as an area of strength for Infosys, with one customer saying, “Their knowledge transfer procedures are fantastic.”

Published with the permission of Forrester Research, Inc.

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