Forrester case study: Telecom NZ partners with Infosys to develop TCoE
Telecom New Zealand partnered with Infosys to successfully develop a Testing Center of Excellence (TCoE) on time and within budget. In a case study published by Forrester Research, Infosys' industry expertise and experience, and innovative testing practices are cited as reasons for the TCoE's success.
Infosys enabled a smooth implementation of the TCoE by -
- Combining in-house tools at Telecom NZ with proprietary testing methodologies
- Deploying a three-step transition model of knowledge transfer, shadow testing and primary testing
- Incorporating automation and testing best practices
The robust quality processes established by Infosys helped reduce testing costs by NZ$ 470,000, improve defect detection efficiency to 98% and accelerate time-to-market significantly. Further, by establishing the TCoE, Telecom NZ was able to avoid financial penalties totaling NZ$ 10 million.
Infosys' TCoE solution combines a strategic governance framework, automated testing, and innovative test methodologies that are integrated with the practices and tools of global customers.
Downloadthe Forrester Research case study
Reproduced with the permission of Forrester Research
WatchDarren Webber, former Head of Testing Services, Telecom New Zealand, discuss the partnership with Infosys.
Learn more about Infosys' Testing Center of Excellence
Join the discussion at Infosys' Testing Services blog