Featured case study
Kraft Foods, a leading American confectionery, faced challenges with respect to multiple releases and mitigation of support releases; test maturity, and quality management; and dependency on process teams to test the business processes. These challenges led to SAP automation. The company then leveraged its existing global partnership with Infosys to establish a global SAP Test Automation Center of Excellence. This helped reduce costs of testing by almost 30%, increased test coverage by 80%–90% of core business processes, resulted in a better ROI, and provided a superior customer experience.
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Neptune Orient Lines (NOL), a leading global transportation company, needed to implement SAP Finance ERP as part of the first phase of REMODEL, its IT transformation program. The implementation...
would replace the existing legacy finance and cost accounting system, which included system interfaces with more than 50 other legacy applications. NOL IT partnered with Infosys to set up an independent test team to ensure highest level of quality before rolling out the implementation. Additionally, Infosys also provided NOL IT with test automation methodologies, industry best practices and test management capabilities.
By leveraging the Oracle Siebel Business Process Testing (BPT) solution, a leading telecommunications company was able to improve time to market by 30%, and reduce cost of testing by 40% while improving...
quality significantly. The case study describes how the client was able to meet business objectives by leveraging Infosys and HP’s BPT solution.
Telecom New Zealand (TNZ), the largest telecommunications service provider in New Zealand, sought to establish a Test Center of Excellence (TCoE) within a short duration to avoid a penalty of NZ$10 million. TNZ partnered with Infosys owing to...
our expertise in telecommunications testing space and ability to ensure smooth implementation of the project. Despite cultural resistance to change, the Infosys testing methodology helped TNZ accelerate implementation of TCoE, improve quality of software, and reduce cost of software delivery by NZ$ 470,000.
Reproduced with permission of Forrester Research, Inc.
A leading oilfield services company encountered the challenge of implementing a complex SAP upgrade program. To ensure successful implementation, the client collaborated with Infosys to establish a testing center...
of Excellence (TCoE) to modernize its SAP testing practices. This holistic and centralized testing organization enabled a process-centric approach and enhanced business value by optimizing overall cost, time and effort.
Infosys Web services testing enabled a leading healthcare provider to test new and modified services. It resulted in a defect-free release and 93% savings in regression testing effort through automation....
The client, with operations across 60 countries, created an Internet-based Customer Ordering System by developing new Web services and modified its existing services.
A leading personal lines insurer in the US wanted an end-to-end testing solution for its legacy applications and a new Web-based application. Infosys improved IT efficiency by leveraging reusable frameworks and components, enabling...
better response to business requirements and better financial predictability.
A global bank faced with the challenge of disparate IT systems, inherited by acquisitions, adopted the Infosys Testing Center of Excellence to improve the effectiveness of its testing services...
. This shared services model, spanning multiple locations, enabled it to enhance business value and reduce cost of operation.
Having invested significantly in radically remodeling its supply chain and having committed specific timelines to its partner ecosystem, the client required a validation program that would enable it to meet commitments...
. Infosys adopted a dynamic end-to-end validation program to help the client meet all its commitments and achieve cost savings of US$ 350,000 as well as reduce timelines by 8 weeks.
The client, a major global financial services provider, was finding it difficult to ensure adequate test coverage for critical applications. The applications and regression test bed were large, but the test cycle window...
was short. In addition, there were not enough trained personnel. Infosys built an automated regression testing suite leveraging the Global Delivery Model. Our solution ensured optimum test coverage and resulted in cost savings of US$ 3.27 million.
Having invested in Oracle Applications, the client faced challenges in regression testing due to the constant stream of Oracle upgrades. Infosys created a test automation framework that enabled the client to reduce regression testing efforts and costs by 80%...
and also minimize business interruptions.
The client faced challenges in quality assurance due to the geographical spread and complexity of its IT environment. Infosys Independent Validation and Testing Services, combined with the Global Delivery Model, helped the client...
achieve significant gains in service delivery levels and reduce cost of operations.
A leading financial planning, asset management and insurance company used ACCORD, the regression testing solution from Infosys, to deploy a robust testing mechanism and reduce time and effort in deploying the investment management system.
The client faced challenges in setting strategic direction for QA and measuring QA effectiveness due to the lack of standardization in QA and absence of a centralized testing organization. Infosys helped the client to address its concerns by...
setting up an enterprise-wide Testing Center of Excellence which produced tangible benefits in terms of cost savings, process standardization and enhanced productivity.