End-to-End Testing and Validation of Business Transformation Programs
Communications Service Providers (CSPs) undertake large transformation programs to migrate to COTS, unify service delivery platforms, consolidate systems or for operational separation of the IT stack. Such transformation programs are highly complex and fraught with risk. CSPs struggle to maintain structured and specialized Quality Assurance (QA) governance processes during these programs resulting in high costs and sub-standard quality.
Infosys’ approach of end-to-end testing and validation of business transformation programs helps CSPs address the challenges. The testing capabilities of our comprehensive suite minimize errors, save time and ensure the delivery of high-quality service. It allows CSPs to transform their QA organization using centrally managed standardized processes, governance, tools, skills and knowledge.
Features
- World-class model based on the industry-standard enhanced Telecom Operations Map (eTOM) framework
- Supports end-to-end transformation of system architecture from legacy to Commercial off-the-shelf (COTS) packages
- End-to-end view of testing covers major business processes including fulfillment, assurance and billing
- Strategic offering for Fiber-to-the-x (FTTx) implementation testing with ready-to-use business processes and test scenarios in the Operational Support System, Business Support System and network
- Consulting services and test strategy for operational separation testing (similar to the ‘Openreach’ model in the U.K.)
- Integrates proprietary accelerators (domain, technology and tools), optimizers (effort and costs) and enablers (support functions such as training and competency, industry alliances and partnerships) under the supervision of the Testing Center of Excellence Governance
Benefits
- Strategic governance helps set targets in line with business goals, ensuring structured operations
- Reduced cost of deployment, testing and maintenance
- Improved testing quality and coverage
- Faster time-to-market for new value-added services as well as applications
- Overall cost savings of approximately 30-40%
Learn more about our Wireless in a Box Validation Solution and Customer Care and Billing Testing and Validation Services