Oracle

Global Automotive Manufacturer Streamlines HR Processes Across 25,000 Employees

The client is a leading automobile manufacturer employing over 25,000 employees in manufacturing and distribution locations across the US, Canada and Mexico.

The various affiliates of the client ran disparate HR, Benefits & Payroll systems in different languages and in multiple currencies. This led to process and application redundancies and operational complexity. The client launched a global initiative of process standardization and integration. This initiative aimed to transform its HR department into a world-class organization that would enable it to:

• Improve productivity through a robust and unified HR-Payroll system
• Eliminate manual processes and consolidate back-office processes
• Accelerate global decision-making
• Reduce costs by leveraging a shared, centralized technology environment

Infosys partnered with the client in the highly complex global initiative, using its proven processes and Global Delivery Model to:

• Define Global templates and common processes across all affiliates
• Manage end-to-end implementation of a multi currency, multi language HR, Benefits and Payroll system
• Create a global platform to consolidate HR, payroll and benefits processes across all North American affiliates
• Implement PeopleSoft v8.8 — Payroll, Global Payroll, HR, Benefits, Resume Processing, eCompensation, eBenefits, eRecruit, ePay, eProfile, eDevelopment, Directory Interface and related Self-Service modules
• Deliver system development artifacts in an onsite-offshore process
• Sunset the existing HR legacy systems

Infosys delivered a consolidated Human Capital Management system that enabled the client to align HR with strategic business goals. The streamlined HR, Benefits and Payroll systems helped it to:

• Reduce HR operations costs by one-third and improve productivity across three geographic regions
• Improve global decision-making by enhancing reporting capabilities
• Institute employee Self-Service processes to access personal information, benefits, payroll (online paychecks and direct deposit) and eliminate direct calls/interactions with HR personnel
• Integrate recruitment, termination, payroll, and benefits administration into a single consolidated system
• Manage inter-affiliate transfers more efficiently
• Reduce annual maintenance (functional and technical) costs by eliminating redundant systems, processes and procedures
• Readily access historical data
• Better manage inter-company operations and improve its ability to respond to changing business dynamics