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How to Ensure Business as Usual During a Downturn

A downturn provides an opportunity to enhance operational efficiencies and improve business performance, according to Infosys' experts. In a series of blogs, they suggest approaches to operational excellence:

  • Identify and eliminate inefficiencies in the supply chain such as inventory, overproduction, rework, product proliferation, lack of real-time information, duplication or inaccuracy of data in the ERP system
  • Reduce the bullwhip effect, a change in forecasted end-customer demand that gets amplified as one moves up the supply chain. Adopt multi-tiered forecasting or collaborative forecasting techniques such as Vendor Managed Inventory (VMI), use of Point-of-Sales (POS) or consumption data by upstream channel partners and sharing of promotion information
  • Enhance operational efficiency on the shop floor by eliminating waste as much as possible. Manage rework and scrap to reduce cost and minimize interruption in work
  • Revisit operational processes to eliminate efficiencies, increase cost savings and profit margins
  • Review metrics of availability, productivity and quality to enable informed decision-making
  • Define operational excellence metrics to measure the benefits of Enterprise Resource Planning implementation

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Operational Excellence in Recessionary Times - An Imperative or a Distraction?
Progressive companies utilize periods of low economic activity to introspect and identify opportunities to get ahead of peers.

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Challenges in Demand Management in Recessionary Times
Manufacturers must ensure visibility across the supply chain to reduce errors in demand forecasting.

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Shop Floor Strategies - Managing Scrap and Rework
A metrics-driven approach helps identify processes and resources that cause rework and scrap. It enables preventive action and operational improvements.

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Redefine your Measurements to Stimulate Operational Excellence
Do accounting and costing techniques ensure operational excellence?

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Case for a Unified Efficiency Metric
A cross-functional approach to performance metrics enhances enterprise-level efficiency.

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Operational Excellence Metrics - Implementation Considerations
Companies can realize the benefits of an ERP implementation by defining the metrics for operational excellence at the outset.

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