Introducing Insurance in the Age of Social Media
Online communities foster growth in insurance by eliminating agents and preventing loss of information. In addition, collaboration enhances insurance processes and enables innovative offerings to address interests of the community.
Infosys’ expert blogs on harnessing data from social networks for deeper customer engagement.
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Social CRM in Insurance
Personalized recommendations for efficient claims management helps insurers attract and retain customers.
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Social CRM in Insurance: A Deeper Dive
Insurance companies can cultivate brand advocates by rewarding customers while underwriting contracts.
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Our Expert
Rohit Kaushal, Senior Consultant, Oracle practice, Infosys
Rohit has more than 5 years of experience in application & business consulting, solution design and project management. He has worked on several engagements focusing on specialized CRM products and Oracle-based products for Insurance carriers. Rohit can be reached at
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