Oracle OpenWorld 2010 is Oracle Corporation’s premier event, featuring over 1,800 sessions, 400 partner exhibits, keynotes, and more.
Infosys, an Oracle Platinum Partner, was a Diamond Sponsor of the event. Infosys showcased cutting-edge solutions and hosted enriching speaker sessions. S. Gopalakrishnan, CEO and Managing Director, Infosys Technologies, delivered a keynote address.
High-Technology: High technology industry – trends, strategy, and roadmap
Infosys was an exclusive sponsor of this industry general session. The session showcased best practices and examples from leading high-tech enterprises that successfully navigated through rough economic climate using innovative solutions from Oracle and Infosys.
Speakers: Sanjay Jalona, Infosys Technologies
Jonathan Oomrigar, Oracle Corporation
PeopleSoft: Deriving maximum value from a PeopleSoft-enabled business transformation program
Business transformation through Oracle's PeopleSoft Enterprise solutions is considered an expense rather than a strategic business investment. Companies track programs to ensure that they are completed on time and on budget. But in the process there is a struggle to quantify their business value.
Infosys approach to a PeopleSoft-enabled business transformation is designed to achieve measurable, tangible value by driving defined improvement in business process performance. Measurable business value is defined and tracked at the onset of the program and is the guiding force to keep the program on track and ensure value delivery. Infosys Value Realization Framework ensures on-time, on-budget, and on-value delivery of large programs.
Speaker: Mukesh Nakra, Infosys Technologies
Oracle Fusion Human Capital Management Applications: Family overview
This session introduced Oracle Fusion Human Capital Management (HCM). For its next generation of HCM applications, Oracle has revisited the business of HR by focusing on providing value for key roles within the organization. It has reframed HR challenges within business contexts and opened up new avenues to maximize productivity and business performance.
The session helped in getting a glimpse into the making of Oracle Fusion Human Capital Management as well as an overview of the key design elements demonstrated in different products.
Speakers: Piyush Kapoor, Infosys Technologies
Gretchen Alarcon, Oracle Corporation
Clive Swan, Oracle Corporation
Fusion Session: Oracle Fusion Financials overview
This session focused on how Oracle Fusion Financials transforms process automation and information access to improve productivity, accelerate business decisions, and simplify controls. The session provided a detailed overview of key product differentiators, and the value that Oracle Fusion can bring to an organization.
Speakers: Sajit Vijaykumar, Infosys Technologies
Terrance Wampler, Oracle Corporation
Rondy Ng, Oracle Corporation
Top questions on Oracle Fusion Procurement, Shared Services, Contracts, and Spending
This panel discussion answered top questions customers ask about Oracle Fusion Procurement. Panelists gave detailed answers to questions about procurement applications, contracts management, spending analytics, and their deployment in shared-services organizations. The discussion provided answers to questions such as:
How can Oracle Fusion Procurement coexist with my current applications?
What are the advantages of the Oracle Fusion technology stack?
What are my deployment options?
How should I migrate from existing applications to Oracle Fusion?
Speakers: Subir Ghosh, Infosys Technologies
Marc Cagigas, Oracle Corporation
Michael Webb, Oracle Corporation
Meg Lloyd, Oracle Corporation
Suman Guha, Oracle Corporation
Oracle Fusion Applications DNA: Functional architecture overview
This session introduced the fundamentals of Oracle Fusion Applications' functional architecture. It gave an understanding of what drives the architecture, the process for arriving at the functional footprint, and the architectural priorities for the applications. The overview covered:
Speakers: Rajesh Dubey, Infosys Technologies
Nigel King, Oracle Corporation
Amy Andrews, Oracle Corporation
Infosys: Oracle Procure-to-Pay and portal upgrade, datacenter migration at Citi
Citibank has one of Oracle's largest procure-to-pay implementations. The application is live in 37 countries and 15 languages with more than 300,000 end-users. It was undergoing a complete system overhaul comprising an upgrade from Release 11i (184.108.40.206) to Release 12, single sign-on / Oracle Identity Management and portal upgrade, datacenter migration, disaster recovery setup, and middle-tier operating system platform migration.
This session highlighted:
Speaker: Anil Mannava, Citigroup
Raghavendra Soma, Infosys Technologies
Demystifying the legal entity in Oracle E-Business Suite 12
A legal entity is a juristic person that can enter into contracts, own assets, pay debts, file returns, and perform statutory reporting. Oracle E-Business Suite 12 architecture brings forward the significant role of legal entities in the organizational structure and provides enhanced features for security, flexibility, reporting, compliance, accounting, and control.
This session explained:
Speakers: Renee Klemetsen, MoneyGram International Inc.
Sowmya Trikkur, Infosys Technologies
Infosys: Implementing Oracle Utilities Network Management System at SCL
Efficient outage management is a critical aspect of operating the distribution system. Traditionally, Oracle Utilities Network Management System is implemented by configuring it to closely match legacy systems.
This session covered:
It also touched upon our experience with previous deployments and industry best practices.
Key highlights of the SCL implementation included the mapping of utilities and unique trouble center business process mapping with Oracle Utilities Network Management System.
Speakers: Tracye Cantrell, Seattle City Light
Roopak Manchanda, Infosys Technologies
Leveraging JD Edwards training for faster ROI with Oracle User Productivity Kit
Why do enterprises fail to generate adequate ROI from their ERP investments? More often than not, they lack an effective and efficient training program that sustains ERP implementations and upgrades throughout the entire ERP lifecycle.
This presentation looked at ways of creating a cost-effective training platform for Oracle's JD Edwards applications, based on efficient usage of the Oracle User Productivity Kit for JD Edwards.
Speakers: Shriranjan Gharpure, Infosys Technologies
Rishikesh Kanegaonkar, Infosys Technologies
LexisNexis: Building an integration platform for next-generation models
Organizations are slowly evolving next-generation platforms and porting business processes to them. They build a common platform for all functional areas of their business and share it across various lines of business (LOBs) in the company / group. This is to create a shared platform of business services of order-to-cash processes across various groups, leveraging standards and best practices of those applications and the platform. This shared platform spreads innovation, faster go-to-market (GTM) and greater efficiency.
This session detailed functional-area-based platform-as-a-service (PaaS) as fast emerging technology in business process transformations leveraging Oracle Application Integration Architecture and other applications.
Speakers: Darrin Pohlman, LexisNexis
M. K. Rizwan, Infosys Technologies
Cisco logistics transformation: better network flexibility, customer experience
This Cisco initiative, in partnership with Infosys, provided an end-to-end solution, enabling logistics companies to ship any product from a node in the network that has shipping capability, save costs, energy, and carbon. The session focused on Cisco's vision of global logistics transportation planning.
Leveraging Cisco-on-Cisco platform provides a robust solution that delivers high performance. Cisco's implementation approach and its strategy of enabling logistics through Oracle Transportation Management's out-of-the-box functionalities increase scalability and network flexibility, enhance customer experience, and reduce cost.
Speakers: Hal Bradford, Cisco Systems
Jigar Shah, Cisco Systems
Sapana Chordia, Cisco Systems
Sreekant Sundarrajan, Cisco Systems
Mohan Subramanian, Infosys Technologies
Infosys and Emerson build the components for Global Business Solutions platforms
Service-oriented architecture (SOA) is being adopted widely as a design paradigm in IT development cycles across organizations. However, large enterprise SOA rollouts are not successful in realizing full potential benefits. This is because the focus remains on siloed integration needs and services as a means of providing interoperability. Business services can provide a single enterprise service provisioning, delivery, discovery, and management platform to cater to the needs across various business verticals.
This session examined how to build foundation components of Oracle Fusion Middleware llg develop-and-deploy platform, which is pervasive, re-useable, builds agility, and promotes brutal standardization.
Speakers: Baz Khuti, Emerson Electric Corp.
M. K. Rizwan, Infosys Technologies
Five steps to resolve supplier collaboration problems with Oracle Supplier MDM
With increased global competition, shorter product lifecycles, and outsourcing of business processes, enterprises are realizing that improved collaboration with their supply base is a necessity. Companies are examining how they can further reduce costs associated with supplier relationships. Suppliers, directly affect the financial performance and profitability of an enterprise owing to their influence over product development costs, inventory levels, manufacturing schedules, and delivery timelines of goods and services.
This session highlighted five factors critical in implementing effective supply base management with Oracle Supplier Hub and Oracle Supplier Lifecycle Management.
Speaker: Rajeev Jain, Infosys Technologies
Herbalife case study: Oracle Proactive Support best practices
Herbalife has achieved impressive business results with My Oracle Support proactive capabilities, including health checks, patch advice, and system dashboard.
This session described the disciplined use of Oracle Proactive Support features that helped Herbalife maintain system availability, demonstrate SLA compliance, boost IT staff productivity, and gain greater value from its Oracle software stack. Gain knowledge of proactive support best practices that can be used in your business.
Speakers: Kapil Shukla, Herbalife
Tony Cavotta, Oracle Corporation
Shivaprasad Kambalimath, Infosys Technologies
Simple, adaptive solutions for smarter high-technology manufacturing enterprises
The hi-tech manufacturing industry has seen innumerable challenges – high demand volatility, complex supply dynamics, shrinking margins, shortening product lifecycles, and increasing product complexity. Rapid globalization of enterprises, spurred by a spree of acquisitions, has resulted in a heterogeneous, localized, non-integrated IT landscape resembling a bowl of spaghetti.
A prime focus area of IT-led innovation is to create a single enterprise-wide digital nervous system. ’Demand to deliver’ and ’rapid planning’ solutions from Infosys Technologies provide a simplified, adaptive approach to hi-tech value chain planning and execution powered by an integrated IT platform, for leaner and smarter enterprises.
Speakers: Manoj Kurup, Infosys Technologies
Rajeev Ranjan, Infosys Technologies
Attaining revenue growth and sales effectiveness with Siebel Order Management
Delayed fulfillment of a manually intensive order process leads to a negative customer experience. This session discussed how Oracle's Siebel Order Management was implemented to streamline order processing, which led to a 200 percent improvement in processing cycle time and resolution rates. The business process efficiency improvements resulted in cost savings of US$1.2 million and a notional increase of US$10 million in sales revenue.
Speakers: Marv Radliff, LexisNexis
Sunil Mehta, Infosys Technologies
Oracle Advanced Product Catalog: One-stop shop for design engineering needs
This session demonstrated an Oracle customer, using Oracle Inventory, Oracle Bills of Material, and Oracle Engineering, slowly migrated to Oracle Advanced Product Catalog. It is envisaged to be a one-stop shop for all design engineering needs of an organization, which have multiple divisions on a single global Oracle instance. All divisions buy and sell each other's products, which are highly customized and configurable.
The case study discussed the migration to Oracle Advanced Product Catalog from previous applications, resulting in higher productivity, greater data security, and ease of use.
Speakers: Deb Bene, Emerson Electric Corp.
Somnath Majumdar, Infosys Technologies
Know the unknowns of master data management
Master data management (MDM) is a challenge for medium to large-scale enterprises, be it for providing a single source of truth, maintaining quality master data, or defining a unified model. In most implementations, there is a need for a unified common MDM language.
This presentation discussed best practices for MDM implementations and covered how Oracle MDM products and Oracle Application Integration Architecture can together provide a robust solution for enterprises.
Speaker: Vikas Khurana, Infosys Technologies
How to make the ’train the trainer’ approach work for you
The most commonly used argument against the ’train the trainer’ (TTT) approach is that it does not work effectively. This presentation explored reasons why even the best-planned TTT fails, and attempted to put this myth to rest. It is the ’gotchas’ that make what should be an excellent mode of training an ineffective one.
Streamline supplier collaboration with Oracle iSupplier Portal / Oracle Sourcing
Purchasing organizations in the manufacturing and distribution sector are commonly faced with supplier communication problems. In organizations that deal with large volumes of parts with multiple vendors, this problem becomes more pronounced.
This presentation explored the possibilities of improving supply base management, automating routine purchasing transactions, and streamlining supplier communication by leveraging supplier self-service processes of Oracle iSupplier Portal and Oracle Sourcing, together with new Oracle E-Business Suite 12 purchasing features.
Speaker: Kaushik Sivakumar, Infosys Technologies
How to handle complex application integration challenges with Oracle AIA
This session provided an overview of different IT industry integration challenges – making application integration flexible, easy to plug-and-play, and possess the ability to accommodate changes with less risk, cost, and complexity. The solution for all integration problems is Oracle Application Integration Architecture (Oracle AIA).
The session also explained how Oracle AIA can help create seamless integrations for various applications across the IT industry presented with case studies.
Speaker: Anu Samantha, Infosys Technologies
Speaker: S. Gopalakrishnan, CEO and Managing Director, Infosys Technologies
Economic uncertainty and competitive pressure raise performance demands on the enterprise. Success hinges on freeing capital and talent to focus on operational effectiveness, customer-facing innovation and growth. Cloud-based business solutions offer freedom as companies increasingly consume IT as a mixture of cloud and services.
Kris demonstrated examples of this new IT consumption model. Also, he discussed the advantages of simplification and standardization of operations through processes and platform capabilities. This reduces complexity and avoids proprietary processes and system lock-ins.
The keynote was followed by a Q&A session.
Chief Executive Officer and Managing Director, Infosys Technologies
S. Gopalakrishnan (Kris to his colleagues) is one of the founders of Infosys Technologies Limited, a global IT business solutions provider headquartered in Bangalore, India. As the Chief Executive Officer, he defines the road map for technology and innovation.
In 1981, Kris, along with N.R. Narayana Murthy and five others, founded Infosys Technologies Limited. His initial responsibilities included the management of design, development, implementation, and support of information systems for clients in the consumer products industry in the U.S.
Between 1987 and 1994, Kris headed the technical operations of KSA / Infosys (a joint venture between Infosys and KSA at Atlanta, USA) as Vice President (Technical). In 1994, Kris returned to India and was appointed Deputy Managing Director of Infosys.
On June 22, 2007, Kris was appointed the CEO and Managing Director of Infosys. Kris previously served as the Chief Operating Officer (April 2002), and as the President and Joint Managing Director (August 2006). His responsibilities included customer services, technology, investments, and acquisitions.
Kris is recognized as a global thought leader. He was selected in Thinkers 50, an elite list of global business thinkers compiled by Des Dearlove and Stuart Crainer, in association with the IE Business School, Madrid, and the London Business School's Management Innovation Lab.
Kris is the Chairman of the Confederation of Indian Industries (CII) Southern Regional Council and on the Board of Governors at Indian Institute of Management (IIM), Bangalore. Kris is also the Chairman of Indian Institute of Information Technology and Management (IIITM), Kerala, and Vice Chairman of the Information Technology Education Standards Board (BITES) set up by Karnataka Government. He is a member of ACM, IEEE, and IEEE Computer Society.
Kris holds master's degrees in physics (1977) and computer science (1979) from the Indian Institute of Technology, Madras.
The decision to implement social customer relationship management (CRM) must be based on the business need to reinforce customer engagement.
Utilities can improve operations and reduce their carbon footprint with robust systems for asset and data management.
Enterprise risk management (ERM) aligns risks with business goals and distributes it across the company.
Business Intelligence helps companies understand their customers better and enables informed decision-making. Infosys experts blog on how business intelligence can be used effectively during a downturn.
Infosys experts propose Oracle R12 to take informed merchandising decisions as it integrates procurement, inventory management, and financial planning.
Performance management combined with business intelligence reduces costs by rationalizing systems for a single version of truth.
Oracle Application Integration Architecture (AIA) lowers the cost and risks of application integration projects, and delivers sustainable value.
High-technology manufacturers can gain better visibility into their supply chains and enhance performance by adopting a process-based, demand to deliver approach.
Companies must consolidate global fleet operations on a platform to minimize costs, improve customer service, and optimize asset utilization.
The dynamic landscape in utilities demands better risk management and accelerated time-to-market.
Master data management (MDM) can help identify and realign key entities within the enterprise by maintaining them in a centralized manner.
A comprehensive training program that focuses on business processes and end user capabilities enhances the adoption rate and Return on Investment (ROI) of ERP implementations.
Companies can integrate applications and realize value faster from integration investments with Oracle Application Integration Architecture (AIA).
Oracle EBS R12 helps retailers address fluctuations in demand with increased control and visibility across merchandise and procurement processes.
Our focus areas help you address specific needs and challenges to transform businesses.
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