Transportation
Infosys' Transportation and Logistics practice provides end-to-end business and IT solutions and services across the value chain.
We offer strategic consulting, business process re-engineering and industry-specific solutions to achieve faster time-to-market and reduced total cost of ownership.
Our Solution
Our Sales Representative Performance Evaluation Dashboard
improves sales force effectiveness by providing user-friendly and interactive reports. These reports allow users to conduct a 360º evaluation of sales representatives. They enable senior management to evaluate sales representatives and identify top and bottom performers. The dashboard offers unique evaluation criteria on an easy-to-navigate, single interface eliminating the need for multiple systems.
Case Study
Infosys' Global Sales Force Automation solution boosts sales force efficiency in 116 countries for a logistics company.
Infosys partnered with a leading transportation service and air express company to implement a CRM application:
- The CRM initiative enabled customer segmentation. In addition to insightful analytics reporting, it increased revenue by approximately 1% on a revenue base of 45 billion euros
- It provided KPI reporting to the top management through analytics (dashboard reporting, 'Delivers', etc.) enabling real-time reports for immediate visibility and action
- The global application based on harmonized sales processes enabled cross-regional and cross-channel visibility, relationship sales, global sales and offered visibility into critical information across various geographies
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Learn more about Infosys' Transportation industry offerings