Focus Areas
Innovative Service Models
To win in the turns, companies must convert the 'fixed' to 'variable' - in costs, pricing and capital expenditure. Infosys has engineered solutions and service models to enable greater savings and create more accountable models of engagement and delivery. Find out how you can leverage various models for advanced business benefits:
Infosys Business Platforms
The extraordinary circumstances of the past compel organizations to relook and realign the way businesses operate. Infosys’ experience indicates that businesses are looking at more agility, shorter time to value and freedom from capital-intensive models. Hence, businesses are looking at innovative IT service models that are agile yet stable, scalable and responsive to accommodate business change faster and reduce Total Cost of Ownership (TCO).
Infosys Business Platforms is an innovative service delivery model that unifies technology with business process outsourcing in a managed services framework. Our approach enables TCO reduction in shortened time spans while adding business process value.
Clients get ready access to best-in-class standard business process templates designed around best practices, configured on an integrated enterprise standard application landscape and housed in state-of-the-art data centers for global operations. At the same time, economies of scale and scope reduce the cost of operations. Clients can sign up with Infosys without incurring any capital investments while enhancing the cash flow. The variable yet predictable pricing model provides the much needed agility and aligns outflow with business metrics. Clients get an assortment of service delivery elements to provide economies of scale aimed at improving business process by the effective use of IT.
Infosys offers end-to-end process as well as logical sub-modules to cater to your needs through Infosys Business Platforms.
Learn more about Infosys’ Packaged Application Services
Infosys Business Platforms - Handbook | FAQs
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Do you Employ New Engagement Models to Achieve Lower Risk and Higher Cost Optimization and Flexibility?
To combat the downturn, we have to improve the efficiency of IT projects. One way of achieving this is to identify and implement improvements in how projects are currently managed. Another could be to change the rules of the game such that by design all parties involved are encouraged to act in the most economically efficient manner, while also meeting fluctuating business needs. New engagement models have been created to do just that.
These models have been specifically designed to:
- Create a working environment where the client and vendor(s) collaborate to act in the most economical manner by planning better and prioritizing work while optimizing the effort used in delivery business value
- Take into consideration fluctuations in business demand
- Achieve better predictability of IT spend
- Reduce operational overheads
- Simplify budgeting and planning
- Convert Capex to Opex
These new engagement models have been tried and tested in various engagements and client scenarios with results that have exceeded expectations.
New Engagement Models - Handbook | FAQs
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Do you Want to Further Reduce your 'Keep-the-Lights-On' Spend?
In the past, global organizations enjoyed success in outsourcing and offshoring the support and maintenance of their IT systems and applications. Clients leveraged the Global Delivery Model pioneered by Infosys ensuring cost savings due to labor arbitrage. This model realized benefits to customers and IT services providers alike.
However, due to the current economic conditions, organizations are compelled to find new ways to increase operational efficiency, reduce sustenance costs while continuing to maintain the service levels with business users. Have you explored all possible ways to cut costs? Think again.
Enterprise IT Shared Services is an innovative IT service delivery model that delivers higher flexibility, greater predictability, and scalability of operations at a much lesser cost compared to traditional models.
Enterprise IT Shared Services brings together the support and maintenance of enterprise applications and packages of multiple customers’ instances to be serviced by a common pool of consultants.
Shared Services ensure additional cost savings through optimum resource utilization, improvements due to efficient and standardized processes, productivity gains due to the knowledge acquired in supporting similar packages and technologies across multiple instances. The cumulative effect achieves approximately 20%-30% savings in the long run.
Enterprise IT Shared Services - Handbook | FAQs
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Transformation for Change and Growth
When companies seek to tide over the downturn, they look at effective transformation programs as the path towards change and growth. Proactive planning for transformation enables advance preparation for business cycles and facilitates consensus across management. Infosys offers a winning combination of management consulting along with a mature and advanced Global Delivery Model to generate maximum value out of your SAP transformation programs. It includes core-process excellence through industry-best practices, SAP implementation and global roll-outs.
Infosys’ ability to funnel back investments in vertical expertise, solutions and SAP technologies into business value for customers with consistent improvement in quality and timeliness make us the preferred partner for global SAP consulting and implementation services.
IMPACT™ with Value Realization Method (VRM)™
All transformation programs strive to be 'On Value' upon completion, but many fall short.
Infosys’ IMPACT™ Framework and Value Realization Method (VRM™) guide clients on budget, timing and value success.
IMPACT™ is Infosys’ comprehensive approach for delivering strategy and business transformation engagements. Integral to this framework is VRM™, Infosys’ methodology to help clients maximize tangible and strategic business value. These robust offerings together form the core of how we work with clients.
Directly aligned with SAP's ASAP methodology, IMPACT™ and VRM™ provide an integrated approach to achieve business transformation objectives. Our strategy with ERP-enabled transformation is designed to achieve success by driving measurable improvement in business process performance.
Infosys’ IMPACT™ Framework and Value Realization Method (VRM™) - Handbook | FAQs
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Business Agility through Collaboration
Integration, visibility and harmonization are typical challenges that program managers of SAP investments in organizations grapple with to ensure greater Return on Investment and business relevance for their SAP systems. Infosys offers solutions that enable greater business agility through collaboration. These include:
- Process and data harmonization through Master Data Management (MDM) solutions
- Visibility through BI solutions
- Integration through SAP XI offerings
- Risk management and compliance through Enterprise Risk Management Services (ERMS)
Are your Enterprise Applications Running on Accurate, Consistent and Complete Master Data?
Organizations today are challenged to operate in a volatile business environment. This demands that organizations be flexible and adapt to rapid changes. They can better adapt to changes when technology provides quality information to take business decisions. Quality information can be provided only by ensuring that accurate and consistent master data runs across the enterprise.
Quality master data realizes benefits such as:
- Globalized procurement reduces cost of goods sold through effective spend management
- Reduced sales and marketing expenses via customer data integration
- Reduced time-to-market for new products
Large organizations invariably have heterogeneous systems built over a period of time. Master data discrepancies increase exponentially in such scenarios, as multiple entry points and integration across systems cause manifold data inconsistencies. These discrepancies are major bottlenecks to business agility. Inconsistent information hindering innovation and growth, huge costs involved in periodic data cleansing and enrichment, longer lead time to cater to market needs, lack of a “single version of truth” across masters are only a few of these challenges.
Streamlining master data helps integrate business processes across the extended value chain. With accurate and consistent data using SAP MDM, enterprises can become more customer-centric and can focus on higher-value activities such as improving operational performance, proactively responding to dynamic market requirements through product/process innovation, optimizing spend, etc.
Download Infosys’ SAP MDM solution
Infosys’ SAP Enterprise Data Management - Handbook | FAQs
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How Can you Ensure the Fastest Possible Results on your SAP-based ERP Investments?
XY2XISM is a SAP NetWeaver migration solution from Infosys. The XY2XISM Migration solution helps customers define the long-term road map for SAP PI/XI adoption. It also provides ready-to- use tools for accelerated migration of their existing integration platform (XY) to SAP PI/XI with minimal business impact to reduce the total cost on the integration investments.
Several companies have made significant investments in the SAP product suite. From a strategic standpoint, they understand the need to align with NetWeaver and SAP XI. But they are uncertain about the direction for SAP XI adoption and are apprehensive about timelines. Due to their existing investments in other EAI products and the business impact as a result of migration of interfaces already in production, companies are unclear about their migration strategy (when and how), its associated risks, overall costs and the overall Return on Investment.
Infosys’ XY2XI Migration Solution provides a detailed road map for XI adoption and solution kit for accelerated migration. Our solution enables:
- Minimal business impact
- Immediate and strategic integration requirements
- Reduced Total Cost of Ownership
Infosys’ ability to migrate in the shortest possible timeframe helps customers achieve faster Return on Investment for their SAP platform. In addition, these toolkits have been upgraded based on the experience of our previous migration engagements.
Download SAP XY2XI
Lower Integration Bills with SAP - Handbook
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Are your Key Business Decision Makers Getting the Right Information at the Right Time?
Our theme, 'Business Intelligence - Key to Winning in the Downturn', shares insights into why Business Intelligence (BI) is a sound investment for any IT manager to make, especially during an economic downturn.
With budgets becoming tighter, and demands from senior management wanting to see immediate results from IT implementations increasing, this brochure outlines the benefits an organization can realize by adopting a holistic Business Intelligence solution for their business needs. Fast payback, extracting value from data within the warehouse, higher visibility and better understanding of customer needs are some immediate benefits that can be realized.
Find out how BI can help your organization operate more effectively and more efficiently while providing an immediate ROI.
Business Intelligence - Handbook | FAQs
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Efficient Compliance - Now or Never
Infosys' Efficient Compliance offering helps companies achieve holistic, central, scalable, cost-effective and efficient compliance by addressing the needs of multiple regulations. Our Efficient Compliance approach is embedded in large transformation programs. It provides an opportunity to streamline the compliance process by ensuring:
- Significant savings in cost
- Better visibility and controls
- Quick scale up and extensibility across business units and geographies
Our proactive approach to compliance addresses business process controls, access and authorization controls, and general computer controls to be followed in project executions.
Infosys' offering focuses on providing steady state compliance assistance to enterprises at reduced cost. Our Central Compliance Monitoring Cell (CCMC) aligns people, process and technology, and enables cost-effective, efficient and scalable compliance.
- People - The right kind of profiles with audit and compliance background, business process understanding and knowledge of SAP
- Process - Standard compliance operating process and procedures with clear definition for rejection or acceptance
- Technology - A good technological enabler to automate, monitor controls and manage a compliance program
Compliance and Risk Management - Handbook | FAQs
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