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Management Profiles

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S. D. Shibulal

Chief Operating Officer and Member of the Board, Infosys Technologies

S. D. Shibulal

Shibulal is one of the co-founders and member of the Board of Directors of Infosys Technologies Limited. Shibu, as he is fondly called, has over three decades of IT leadership experience. He has played a pivotal role in the Infosys journey and a signal role in the evolution of the Global Delivery Model which is now the de-facto industry standard for delivery for outsourced IT services.

Shibu started his Infosys journey in 1981 by first spearheading its project management, followed by client relationships in North American region for a decade. He followed this with a five-year sabbatical with Sun Microsystems between 1991 and 1996, where he responsible for designing and implementing their first e-commerce application amongst other credible contributions. In 1997, on his return to Infosys, Shibu established and headed the Internet Consultancy practice. He moved on to serve several leadership roles at the group level, firstly as the Worldwide Head of Customer Delivery and later as Group Head, Worldwide Sales and Customer Delivery. Over the years, Shibu has been known to foster innovation, leadership, teamwork and work values within the organization.

On June 22, 2007, Shibu took over from S. Gopalakrishnan as Chief Operating Officer and has been serving this role since. His focus has been on increasing competitiveness, improving customer experience, improving employee engagement and increasing the depth of services.

Shibu received a master’s degree in Physics from the University of Kerala and a MS in Computer Science from the University of Boston. He is a member of several international forums, namely, the International Board of Foundation, Globethics.net; the global Corporate Governance Forum’s Private Sector Advisory Group and the Metropolitan College Dean’s advisory Board, Boston University.

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