Featured
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Client: Vodafone Group
Industry: Communication services
Carl Bennett, Global Head of Online Technology, explains how Vodafone’s Online Acceleration Program delivers a coherent online customer experience across geographies. He also discusses the huge growth in the adoption of online services, and how Vodafone is addressing this trend.
Videos | Case studies
Videos
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Client: Hudson
Mark Leigh, Hudson Asia Pacific’s Chief Financial Officer, talks about how the TalentEdge platform has helped his company deliver a number of achievements for their payroll and billing system. He describes their IT function now as “world class”. Payroll delivery and accuracy are at optimal levels, and costs are directly correlated to revenue trends.
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Client: Al Shirawi Group
Industry: Manufacturing
Al Shirawi partnered with Infosys to develop a strong financial analytics platform for consolidation and reporting, and reduced its month-end closing from weeks to days.
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Client: Openreach, a BT Group company
Industry: Communications Services
Ian Chatfield, Customer Experience Director, Openreach Service, discusses the merits of Infosys AssistEdge and how the product has helped Openreach rollout an improved customer service program in record time across their business.
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Client: Openreach, a BT Group company
Industry: Communications Services
Openreach, part of BT Group, needed a rapid customer experience solution to help simplify its existing processes. Ian Chatfield, Customer Experience Director, Openreach Service, discusses the importance of customer experience and how Infosys AssistEdge has simplified processes and improved productivity in their contact center operations.
- Ian Chatfield, Director of Customer Experience, Openreach Service
More videos
Case studies
Client: NovaSom (www.novasom.com)
Industry: Medical Devices
Infosys transformed NovaSom’s sleep apnea diagnostic platform to deliver faster results for patients. The solution reduced NovaSom’s processing time by 60%, reduced costs while expanding reach, and delivered same-day test results.
Download | Learn more about our Medical Devices offerings
Client: JFK Health System
Industry: Healthcare
To ensure its fiscal stability, JFK Health System must effectively manage its reimbursement processes—so in the face of a federal mandate to convert to the updated medical classification standard, the ICD-10, by October 1, 2014, JFK engaged Infosys Public Services to assess potential financial risks and formulate a plan to fix the root causes to ensure a revenue neutral and sustainable business in the ICD-10 world
Download | Learn more about our Infosys Public Services and Healthcare offerings
Client: Kellogg Company (www.kelloggs.com)
Industry: Food processing
Kellogg selected Infosys to develop and manage K Connect, an enterprise collaboration program that enabled Kellogg to drive deeper employee collaboration across its many regions and businesses, while also improving margins through reduced administrative overheads.
Download | Learn more about our consumer packaged goods and retail offerings
Client: Anglian Water, UK (www.anglianwater.co.uk)
Industry: Water and Wastewater Management
Anglian Water chooses Infosys to help the water utility use every drop of data with a pioneering enterprise content management system.
Download | Learn more about our Water and Wastewater Management offerings