Business Application Services

Features & Opinions

Package | Function

Profit from the wisdom of the crowds

Social media intelligence must be combined with structured business intelligence (BI) to enhance products, customer service and marketing.

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Integrate data for service innovation

Preconfigured package solutions integrate meter-to-cash and customer service processes to address challenges in customer care and regulatory compliance.

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Business intelligence Prerequisite: maturity across the enterprise

Companies must enhance their maturity to implement a holistic business intelligence strategy.

Published with permission of SAPinsider

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A checklist for your SAP SRM 7.0 road map

A best-of-breed SRM solution that defines the transformation road map must provide a model for centralized procurement.

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Convert intelligence into actionable insights with fusion

Domain-specific analytics, role-based dashboards and advanced visualization techniques enhance embedded business intelligence (BI) in Oracle Fusion applications.

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Two Cs of ERP: centralize and customize

A 'Fitment Quadrant' harmonizes global ERP systems by consolidating common processes and applications.
This article appeared in the fall 2011 issue of OAUG Insight magazine, the official publication of the Oracle Applications Users Group (OAUG), and is reprinted with permission.

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Simplicity: ERP needs a reality check

A metrics approach to determine the complexity of an ERP deployment ensures a business transformation.

Published with permission of Manufacturing Business Technology

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How social is your CRM program?

People-centric management ensures sustainability of social customer relationship management (CRM) programs.

Published with permission of Information Management

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A two-tier ERP approach for process harmonization

The hub-and-spoke ERP model is a viable alternative to standardize operations and simplify the IT infrastructure.

Published with permission of IndustryWeek

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The next wave in ERP

ERP, synonymous with manufacturing, has today evolved across industries with sophisticated users. Our expert discusses the transformation of ERP into consolidated and customized packages.

Published with permission of IndustryWeek

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