BPM-EAI
As Utilities face predicament with unexpected power outages and struggle to integrate operations with intelligent and complex distribution networks, there is a need to review energy platforms. In this white...
paper, our experts explore the current Smart Grid landscape and recommend Infosys Smart Integrator solution as a comprehensive platform to sustain operations and predict power consumption thereby delivering cost benefits to utilities. Further, they analyze how it facilitates interoperability between systems and curtails environmental impact.
As organizations seek to optimize resources, identify problem areas, enable continuous improvement and drive revenues, managing, monitoring, and analyzing business processes has gained prominence. Business Process...
Management provides real-time visibility into processes and helps in managing their lifecycle. Our experts explore how Infosys framework addresses the gaps with a pragmatic approach and helps in BPM implementation and continuous improvement.
As enterprises grapple with information overload and demands of unprecedented agility, the need for a solution that enables proactive real-time response, creates opportunities and avoids problems is...
high. In this view point, our experts review the criticality of deploying business intelligence solution that help decision makers to anticipate and respond to threats and capitalize on opportunities. Through Event Driven Architecture (EDA) and Complex Event Processing (CEP), businesses can step into the next stage of a real-time enterprise with predictive business model.
As organizations seek greater collaboration across the value chain the need to design a framework well-tuned to the needs of each business partner and overall program goals become paramount. Based on experiential...
knowledge of work done on partner on-boarding programs across multiple organizations, the framework is a ready-reckoner to evolve an approach that manages current client needs and provides a standardized delivery platform. Besides it ushers in process and technology standardization to manage scale, scope, complexity, and facilitates new client and new capability on-boarding.
Organizations scouting for enterprise level middleware or conducting product evaluation for enterprise middleware stand to gain from Microsoft BizTalk 2009. As an enterprise scale middleware platform, BizTalk is...
considered to be an agile and competent product. In this paper, our experts analyze the operation levers that need to be supported by the integration platform. Besides, they explore how BizTalk facilitates comprehensive integration capabilities to support an organization's ever changing IT landscape.
Customer Relationship Management
Cloud Computing can enable a company's technology-dependent business processes to operate efficiently with faster cycle time and lower costs. But moving...
to the Cloud is not easy. There is lack of clarity on applications to be retained and built on the Cloud, besides the Enterprise Architecture to adopt and cost justification for the process. Our experts discuss the transition challenges and strategies to overcome them.
Product placement is a deliberate incorporation of a product or service into an audio-visual entertainment medium with the intent to advertise. Although riskier than conventional...
advertising, it is gaining popularity in mainstream media. It allows marketers to subtly promote their product without affecting viewer experience. A successful product placement strategy creates a win-win situation for the consumer, marketer and producer.
Social CRM is no longer a concept that requires introduction. Today, blogs and tweets created by self-proclaimed social gurus have helped corporate houses to embrace Social CRM. It has also given a perfect setting...
for corporates to leap into matters such as how social networks may evolve in the near future, what they should watch out for, why and what is that they need to do. However, organizations should choose their CRM strategies carefully and not go overboard at the cost of other channels, established over a period of time.
Customer loyalty is every marketer's dream. Rising competition, wider choices and greater awareness among customers has made customer loyalty increasingly difficult to...
cultivate and sustain. Loyalty programs are a high risk - high returns approach to cultivate customer loyalty. Our experts explain how loyalty programs, when planned and executed in the right way, can create genuine value for both the company and the customer.
With increasing demand for cost optimization, faster product launches and efficient regulation compliance, consistent quality data is one of the biggest challenges faced by...
enterprises. Organizations need to take a holistic data management perspective. The right data management model can help business growth immensely. This paper outlines how the success of a Master Data Management (MDM) initiative increases if organizations consider it as a program within their foundational structure, focus on ROI, ensure continuous involvement of senior management and provide organizational structure to address governance issues at regular intervals.
Supply Chain Management
After-sales service is now being recognized as a high-profit business area for manufacturing companies as revenues gained from it gather momentum. However, this transformation brings...
with it a new set of challenges. Organizations must be proactive in gauging customer expectations, understanding product performances and adapting to a next -generation business model. This paper explains how these challenges can be converted into opportunities that push growth and create differentiation by focusing on four key areas - asset visibility, IT-enabled knowledge management, technology enablement of field services, and re-engineering the IT landscape.
Organizations face challenges in contract management, resulting in lost savings. Contract management, an integral part of Spend Management, links strategy with...
execution. Infosys' experts share their perspectives on the benefits and implementation of the 'right' strategy to help you address issues while leveraging contracts across the enterprise.
Consumer packaged goods (CPG) companies can maximize the effectiveness of Supply Chain Performance Management (SCPM) by adopting...
a metrics framework-based approach. Our experts present a metrics framework to monetize investments in business intelligence and analytics.
The retail industry has witnessed a proliferation of options for their Supply Chains via multiple ordering channels and diverse fulfillment channels. Owing to widely differing perceptions...
in the Multi-channel Commerce (MCC) marketplace, a structured, all-encompassing multi-channel strategy is the next logical step. This paper outlines the natural progression of Multi-channel Operations (MCO) to Multi-channel Integration (MCI) as a foundation. Our experts explore how organizations with multiple ordering and fulfillment channels can benefit from the MCI strategy.
Package-Agile comes as an alternative to Enterprise Package Application Software (PAS) products, as it delivers consistent value for enterprise critical business functions like...
ERP, SCM and CRM. Infosys experts explain how package-agile differs from conventional implementation approaches of PAS products as it combines speed and efficiency of the agile paradigm with the pre-configured nature of PAS products. It provides flexibility and agility to change direction based on new market realities.
An efficient Advanced Planner and Optimizer (APO) Demand Planning design ensures long-term sustainability of a solution. A robust APO Demand Planning design should have...
- Scale and scope management of solution among Demand Planning planners
- Statistical forecast intervention and management through Demand Planning functionalities
- Efficient Product Lifecycle Management in APO Demand Planning
Our white paper provides an effective approach to design and implement an APO Demand Planning package.