Salesforce.com’s real-time, multitenant architecture, platforms and CRM applications (http://www.salesforce.com/crm ) have revolutionized the way companies collaborate and communicate with their customers, including:
- The Sales Cloud – for sales force automation and contact management
- The Service Cloud – for customer service and support solutions
- Chatter – for social collaboration
- The Force.com platform – for custom application development
- The AppExchange – the world’s leading marketplace for enterprise cloud computing applications
Salesforce.com offers the fastest path to customer success with cloud computing. As of October 31, 2010, salesforce.com manages customer information for approximately 87,200 customers including Allianz Commercial, Dell, Japan Post, Kaiser Permanente, KONE, and SunTrust Banks.