Attracting, converting and retaining online consumers are huge challenges for companies. Traditional eCommerce is no longer enough to acquire and retain customers. Many eCommerce enterprises face low conversion rates, high shopping cart abandonments, shifting customer loyalties, and high operational and customer acquisition costs.
Online consumers are demanding a richer user experience, greater product information and active community participation. Choosing the right eCommerce solution is crucial as enterprises look to re-platform, launch new direct-to-consumer commerce presence or expand into new geographies.
The Infosys CommerceEdge eCommerce platform is delivered through the enterprise SaaS model. It empowers businesses to maximize sales, deliver a superior customer experience across channels, and reduce the cost of customer engagement.
Our platform is built on state of the art eCommerce software and delivers industry-specific applications that enable enterprises to:
- Drive multi-channel sales
- Personalize the online shopping experience
- Implement segment-based strategies
- Provide robust merchandizing support
White paper:
Commerce for the Digital Consumer
Brochure:
Infosys CommerceEdge eCommerce Platform