As consumers embrace social media and social technologies, they would like their shopping to be integrated into their social lives. Participative shopping where customers engage with and get opinions from their social network is a fulfilling experience and motivates them to shift from 'buzz' to 'buy'.
Social Commerce platform, an integral part of Infosys CommerceEdge, provides a comprehensive social shopping experience. Using social interactions to personalize and enhance shopping experience, its helps drive traffic, increase conversion, and improve average order value.
Social Commerce platform is deployed in the enterprise Software-as-a-Service (SaaS) model and provides social tools to make friends, attract fans and followers to eCommerce sites and facilitates interactions over multiple channels. With real-world features such as social product combination, co-shopping, and group gifting and buying, it makes the online shopping experience come alive.
Social Commerce Platform
Social Commerce Demo
Commerce for the Digital Consumer