Client Showcases

Wednesday, November 3 Afternoon
Set A \| 4:45pm - 5:30pm
Lowes Companies, Inc RC Ballroom 1	SunTrust Bank RC Ballroom 6	Xilinx RC Ballroom 5	Boeing RC Ballroom 2
Reducing the Complexity and Improving the Supportability of Your ERP Applications Mike Seferyn - VP, IT Corp Solutions	An Enterprise Approach to Test Center of Excellence Rich Gilbert - SVP, Enterprise Testing Services	Web 2.0 Meets Business Value in the Enterprise Chris Wire - VP, Business Application Solutions	Approach to IT Management: The Boeing Case Study Don Jansen - Director CAS IT
This session emphasizes the use of a structured and rigorous approach to reduce the complexity of your Business Transformation Programs and to make your existing ERP applications more robust and supportable in the future. The framework encourages business teams to evaluate all ERP customizations from a value based approach to simplify business processes.	Rich's presentation will detail out the effective and innovative approach taken by SunTrust in implementing a Enterprise level Test Center of Excellence. He will talk about the distinct advantages of a TCoE Model, the models ability to drive collaborations with business stakeholders, quality improvements, greater efficiency and reduced costs. The presentation will capture information on the process adopted by SunTrust to centralize their entire Testing services across various lines of business, the governance structures put in place for this model and value reporting mechanisms. Finally, Rich will detail out both the lessons learned and future plans that they have for the SunTrust TCoE model.	Xilinx, the inventor of FPGA (Field Programmable Gate Array), partnered with Infosys to build an enterprise-wide collaboration platform to enable significant improvement in productivity of internal technical support resources along with increased timeliness and quality of solutions. The result was a positive impact on the customer technical support experience, Xilinx's core business. This presentation will focus on how IT leaders can derive significant business value from incorporating Web 2.0 and social media capabilities inside the enterprise as a complement to traditional transaction-based processes to benefit employees, partners and customers.	At the core of The Boeing Company is technology and innovation. The organization is founded and operates on a management model driven by growth and productivity improvement leading to enhanced stakeholder value. Boeing's IT environment is one of the largest in the world. Boeing's IT strategy is focused on six priorities. To execute these priorities IT must create a "Business Partner" culture built on a set of core characteristics to become part of the business not just supporting it.

Thursday, November 4
Morning

Set B | 9:45am - 10:30am

Kraft Foods Inc RC Ballroom 1	MoneyGram International RC Ballroom 6	City of Orlando RC Ballroom 5
Leveraging Tomorrow's Infrastructure Joseph Bobeck - Associate Director CTO	Case Study of Partner Platform Transformation Program at MoneyGram Michael D McCullough - Vice President	Doing More With Less: A Cloud Story at the City of Orlando Conrad C. Cross - Former CIO, City of Orlando
Kraft is pursuing several ideas for leveraging the true promise & potential of the Cloud, to transform its IT landscape and 'create Tomorrow's Enterprise'. Kraft realizes the business value and differentiation that Cloud adoption can bring and is working on several threads ranging from end-user computing, application hosting, to storage and archival.	The session will cover MoneyGram's journey in successfully implementing their Partner Platform Transformation program and how this program has helped MoneyGram transform its business objectives to increase revenue, reduce operating costs, improve process controls and lay the foundation for growth providing flexibility within boundaries to business based on value being created.

Set C | 10:30am - 11:15am

Career Education Corporation RC Ballroom 2	The Capital Group Companies RC Ballroom 6	Microsoft Corporation RC Ballroom 1	Cummins Inc. RC Ballroom 5
Partnering for Innovation Dr. CP Jois - VP, Enterprise Architecture Manoj Kulkarni - SVP & CIO	Capital Group IT Transformation: A Roadmap to deliver long-term superior business results and service through the effective use of operations and technology Julie St. John - President & CIO, Information Technology Group	Potential and Challenges of Using Cloud For Internal IT Services Jason Kalich - Head of Microsoft's Sales, Marketing and Services IT	Cummins Power Generation - Business Transformation Journey Madhavi Isanaka - Executive Director, IT
At CEC we are proud of being leaders in education. With the objective of making CareerEd brand as the most innovative education provider, CECLabs was created to foster and accelerate Idea Collection and Incubation, and to manage a highly networked ecosystem. We needed a disciplined approach to harness the creativity of our employees, partners and students. In this session, we will describe our innovation thinking, the process and the results.		The world is getting smarter, more instrumented and interconnected. Users expect agility and immediate results. The associated information explosion creates new challenges for all IT departments. Cloud Computing brings opportunities to standardize, automate and scale, at a reduced cost. This session provides a great opportunity to understand how Microsoft IT is leveraging the cloud to address these challenges. Jason will talk about Microsoft IT's journey to the world of utility computing and moving applications to the Cloud. He will also demonstrate one application on Microsoft.com (the world's largest corporate website) which was moved to the Cloud and resulted in tremendous benefits to the company.

Oracle and SAP Value Maximization - Learn how to derive the most value out of your Oracle or SAP investments, be it for transformation, new implementation, global rollouts or driving end-user adoption
Next-generation Infrastructure Services - Share ideas and best practices for building scalability, improving TCO and increasing agility through innovative end-to-end infrastructure transformation services, thereby better managing IT costs
R&D, Engineering and Operations - Exchange ideas, practices and technology tools to transform product development, supply chain and manufacturing operations for scalability, quality and operational efficiency, and cost savings across the product lifecycle

Thursday, November 4 Afternoon
1:45pm - 2:30pm
Oracle	SAP	IMS	Engineering
Citigroup Inc RC Ballroom 6	Baker Hughes Inc RC Ballroom 1	Microsoft Corporation RC Ballroom 5
Citi Achieves Efficiencies and Cost Savings Through P2P R12 Upgrade Prakash Chaplot - Vice President	Quote to Cash Business Transformation for Baker Hughes Andy Morley - Director, IT	Taking Enterprise End User Productivity to the Next Level Nathalie D'Hers - General Manage
Citi's Oracle E Business Suite based Procurement application has 100,000+ users in 42 countries and supports a $3B spend. This session highlights key events and lessons learned in executing a major system transformation while balancing multiple stakeholders, a complicated architecture and demanding timeline and cost constraints.	As companies continue to compete for market share in the global market, the leaders differentiate through transforming their core business processes. This session takes us through Baker Hughes' (a global Oilfield Services major) Quote to Cash business transformation journey leveraging a first-of-its-kind SAP based service-oriented solution that combines pioneering and innovative technology concepts with a unique program management approach.	Since enterprise users are knowledge workers that are heavily reliant on their IT infrastructure to be productive, IT infrastructure is critical to maintaining and enhancing enterprise productivity. Microsoft IT is a dynamic and challenging environment since the IT organization is challenged to control costs and deliver increasing business value while at the same time being the first and best customers for new Microsoft technologies. This session provides a great opportunity for enterprise CIOs to understand how Microsoft created a vision to significantly improve their end user productivity and how they aligned their technology and sourcing strategies to help realize that vision.
2:30pm - 3:15pm
LexisNexis RC Ballroom 6	The Procter & Gamble Company RC Ballroom 1	Pfizer Global Pharmaceuticals RC Ballroom 5
Enabling Vision of Future - Case Study of Enterprise Business Process and System Transformation at LexisNexis Phillip Rainford - CIO, Global Enteprise Information Systems	Realizing Long-Term Value from Transformation Programs Marie DiGiorgio - Director, Global Leader for SAP Order to Cash Programs	Mid-Tier Engineering: Building Scalability with Managed Services Perci Ries-Burks - Senior Director
A $3.5B publishing major's journey in executing a Transformation Program to affect radical changes in enterprise business models, transform Campaign to Customer Care Processes, and modernize & consolidate business systems by implementing a next-generation technology platform--enabling business agility, superlative customer experience, and the foundation to achieve leadership through technology led innovations.	The session will discuss: Cost elimination and leveraging economies of scale through process standardization and harmonization (Global template) Opportunities and leverage of new engagement models such as shared service centers and their benefits illustrated Creation of global template, focus on rapid and cost effective rollouts through toolsets - Leverage of tools and re-usable IP/solutions Focus on pushing the envelope on new technologies (such as FSCM and GATP) where significant business benefits are expected	Pfizer wanted to create a scalable outcome based solution that impacted per unit cost of service while improving quality of service and incorporating continuous improvements. The solution needed to fit in an evolving global service delivery model and work seamlessly with Engineering and Application Support teams to provide optimal services.
3:15pm - 4:00pm
Emerson RC Ballroom 6	Novartis Consumer Health - CIBA Vision RC Ballroom 1		Juniper Networks RC Ballroom 2
541 Business Transformation Strategy Josh Wilford - Director, Oracle	Forging a Successful Partnership for Enabling Global Transformation Danny Dupont - Global ERP Head		Jumping the S-Curve: Transforming R&D Processes for Scale Michel Langlois - SVP, Junos Software Jeff Kavanaugh - Partner, Product Innovation, Infosys Consulting
To enable the vision of enterprise optimization, Emerson Process Management, Fisher Division has developed a strategy called "541". (5) World Areas (4) for (1) one Global Business. This 541 Strategy has been an effective tool in developing common solutions to business requirements on a global basis. It has also been a key driver in creating a global implementation team focused on a common goal. This session will describe the origin, application, and results of the 541 Strategy.	CIBA VISION and Infosys have partnered for over 4 years to deliver one of the largest Global Business Transformation programs. This session will share do's and don'ts from the experiences we garnered through the lifecycle of seamless transition in taking over a program in rough waters to delivering it on time, under budget, nearly defect free with zero business disruption.		Juniper is scaling product development and launch for its flagship Junos software through a combined business-engineering transformation. In the process, Juniper is transitioning from one high-growth S-curve to another, in the dynamic telecom network equipment industry. This session will cover the transformational journey and themes of quality, efficiency, and scalability.