Online shopping experience needs to be made as pleasurable and satisfying as retail shopping. Today, unlike retail stores where people frequent for window shopping, buyers visit shopping sites only when they want to check out prices. What is it that makes ...
real shopping a stress-buster but online shopping a stressful experience? This paper tries to analyze the reasons behind such behavior and provides out-of-the-box solutions to make online shopping experience similar to real-shopping experience.
Data Centers operate in a dynamic landscape. Applications and data in the production environment change constantly and get replicated to a remote Disaster Recovery facility on a regular basis. To develop...
an effective Data Center migration strategy, you need to evaluate all the facets of your IT environment.
Our e-book proposes an end-to-end approach to migrate large Data Center environments. Our approach helps you meet regulatory requirements, realize cost efficiencies, and improve availability and recoverability of business IT services.
Binary Pattern Matcher is a versatile algorithm formulated for diverse applications such as string similarities, online duplicate detection, data mining of large data sets and plagiarism detection. The algorithm...
is convenient, fast and easy to implement. In addition, it provides superior recall and precision characteristics in varied situations compared to other commonly employed alternatives.
Technology enables businesses to identify, acquire and refine information to gain a competitive edge. In this paper, Infosys' experts look at how businesses can benefit from 'listening' to customers. Our experts present a technology-based model...
to collect analytical data from hotspots, rationalize it based on business rules and provide it to systems that can adapt themselves based on the information. They propose a solution, based on SOA principles, that identifies business hotspots and addresses the process of maturing them into 'listening' nodes.
Personalization is a systematic approach to treating customers as individuals. In this paper, Infosys' experts outline a method to define the personalization strategy for a portal. The personalization strategy consists of identifying the elements...
of the portal that can be personalized, the facts about users that can be used to drive personalization and the rules that relate one to the other. The authors propose a Personalization Maturity Model (PMM) to identify areas where personalization can be improved to attain the next level of maturity.
While implementing portals, the focus is often only on technology. It is assumed that the portal is yet another IT application with the usual execution and operational dimensions. However, portals involve softer issues which, when...
ignored, lead to unsuccessful implementations. These issues relate to change management and the governance model for managing change.
Enterprises have structured as well as unstructured information. Structured information is inherently more manageable than unstructured information. However, managing unstructured enterprise information in multimedia formats is a key market enabler and differentiator.
This article appeared in the SETLabs Briefings on 'Enterprise IT Perspectives' (Oct - Dec, 2006).
Application provisioning on dedicated servers and over-provisioning hardware for peak loads have led to server proliferation and low utilization. Creating structurally integrated and semantically rich information should be the focus of next...
generation EIM systems to enable the enterprise to use information more meaningfully.
This article appeared in the SETLabs Briefings on 'Enterprise IT Perspectives' (Oct - Dec, 2006).