
Communications service providers (CSP) are experiencing a fresh round of opportunities and challenges in the Flat World. For CSPs, integrated multi-play convergence is the future. To get there, CSPs must expand the definition of convergence and take a fresh look at combining products, organizations and processes.
Communication Service Providers are moving from existing OSS to NGOSS through BSS/OSS Modernization and Consolidation. While the issues of such Business Integration Architecture are important, the integration problems in achieving them are numerous. They present themselves at various layers of the technology architecture and involve different entities in the organization. To address this, Infosys offers a layered approach, a Service Oriented Architecture (SOA) based business integration through Enterprise Application Integration (EAI).
Infosys helped a leading European telco to define its NGN processes and implement SID (as defined by TMI Forum) from Conceptualization to Implementation phase to align its multiple databases in the complex system environment.