
While the experience of watching television continues to remain the same, the rest of the digital ecosystem has influenced human behavior. Consumers demand more control over what they want to see and how they want to see it. They seek digital entertainment and information to be made available in a ubiquitous manner.

Communications Service Providers (CSPs) are experiencing a fresh round of opportunities and challenges in the Flat World. For CSPs, integrated multi-play convergence is the future. To get there, CSPs must expand the definition of convergence and take a fresh look at combining products, organizations and processes.
The proliferation of the Internet and the increase in the number of devices with Internet connectivity provides opportunities as well as challenges for service providers. Infosys’ Digital Convergence Solution is a confluence of mobile, television and broadband technology products. We provide an end-to-end solution for service providers that seek to offer a superior customer experience by augmenting their standard services with innovative value-added services.
Infosys partnered with a leading European telco to define its NGN processes and implement SID (as defined by TMI Forum). We were involved from conceptualization to implementation, and aligned multiple databases in a complex system environment.
E-mail us for more information on Infosys’ Converged services