AssistEdge provides an integrated and intelligent customer service experience across customer-contact channels and transforms contact centers from issue resolution centers to revenue generating units. AssistEdge enables organizations to realize faster return on investment through improved agent efficiency, reduced call volumes, and quicker go-live periods.
BrandEdge addresses the comprehensive digital marketing needs of global organizations – from building digital assets and launching marketing campaigns to listening, analyzing and acting on customer insights. BrandEdge improves the efficiency of marketing teams and helps drive deeper customer relationships through effective multichannel conversations.
CreditFinanceEdge is a cloud hosted platform that provides comprehensive credit servicing functionalities. This is the first end-to-end integrated credit servicing and asset management platform that manages multiple credit types and asset classes through the complete life cycle – from on-boarding to resolution to closure.
InteractEdge enhances consumer experience for brands and enterprises across all digital touch points. It helps them create, manage, democratize access to content, personalize recommendation of content and products, and finally provides transaction capability from anywhere and anyone.
TradeEdge is a comprehensive business platform that helps global companies grow profitably in emerging markets and win at each store, every day, by rapidly reaching unserved customers, achieving global scale and optimizing service levels. TradeEdge helps global companies reach billions of new consumers, increase revenues while reducing non-productive inventory.
ProcureEdge helps global enterprises realize rapid and sustainable savings in indirect spend while providing significant business benefits across the Source-to-Pay (S2P) life cycle. Delivered in the Cloud, ProcureEdge can be deployed rapidly enabling enterprises to enhance savings, reduce total cost of ownership (TCO), and improve supplier performance and compliance.