Product Lifecycle Management Value-Added Services
Infosys' value-added services cover the entire spectrum of the extended enterprise in the Product Lifecycle Management (PLM) environment. Our services ensure that your business operations are uninterrupted. Our services include:
- End-User Training
Whether you are introducing new software for the first time or upgrading to a new release, developing the right training strategy and material is critical. Even the best solution will fail if the end-user community does not understand how to use it.
Infosys meets the training needs of an organization in the PLM environment. We undertake training in the following areas:
- Manual preparation and documentation (in local and global context)
- Training of key (power users) as well as normal users.
- Training of users on different solutions that interface with the PLM environment.
- PLM Program Cost Optimization
Infosys understands that cost competitiveness, enhanced quality and rising customer expectations determine success in business. Our Global Delivery Model (GDM) enables you to implement projects with qualified resources, allowing them to choose between onsite and offshore resources.
- Integration with Enterprise Systems
Infosys' offerings in all areas of technology development and expertise in Service-Oriented Architecture (SOA) facilitates standards-based interface to enable integration across heterogeneous systems. It also ensures bi-directional seamless flow of information to different functional groups involved in product development, manufacturing, supply chain and services.
We offer integration in the following areas:
- ERP
- CRM
- CAD/CAM/CAE authorization tool
- Simulation tool
- Viewer tool for 2D/3D viewing
- Microsoft Office products
- Performance Optimization
Poorly mapped business processes, compromised infrastructure and sub-optimal integration with other applications adversely affects PLM's functional and technical performance, which in turn leads to the solution being rejected by users. To overcome such operational issues, Infosys provides support to optimize functional as well as technical performance of your PLM solution. Our services include:
- Root cause analysis and alignment of your business processes with IT
- Analysis of the business impact due to poor performance and providing solutions to bring PLM implementation back on track
- Infrastructure optimization
- Automated maintenance of the PLM environment
- Synchronized data for collaborative work and review
- Rapid and reliable data translation among disparate PLM systems
- Reduced system downtime to improve productivity