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'Let's have a global campaign for environment conservation'
Aerospace Takes Off with Engineering Outsourcing
Infosys' green IT initiative wins InfoWorld 100 award
Unified Communications: Connecting employers, customers, and suppliers
mConnect: Supports new devices without changes to core application, service
Faster Innovation: Infosys Wins PCQuest, InfoWorld 100 and NetApp Awards
While the jury debates whether offshoring can help in innovation, offshoring companies are certainly trying to help seed innovation. In context, ACM and Infosys have announced... a new award to recognize contemporary computing research and innovation.
Though 'Moving up the value chain' is the Holy Grail of offshoring, it is a phrase most gurus and IT leaders are hard pressed to elaborate. This said, offshoring of Research & Development,... and some of the high-end work, is already happening.
Agreed, organizations and executives are certainly looking to leverage external skills and talents when it comes to innovation; and the idea here is not very radical. Even a couple of years ago, the business press had begun talking up "Outsourcing Innovation.... " What has changed in recent times is the greater confidence of corporate leaders in the ability of offshore partners to deliver projects and work from halfway across the globe.
Contact Center Technology Solutions Contact centers are becoming increasingly customer centric by enabling customer retention, brand loyalty and an improved customer experience. Infosys provides end-to-end contact center solutions spanning consulting services; analysis, design and development; integration and testing.
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