Enterprise Mobility Offering for Manufacturing
Mobility solutions for the Manufacturing industry help enterprises achieve better operating efficiency through reduced costs by improving data capture accuracy, decreasing inventory management errors and balancing supply and demand.
Infosys’ expertise in mobility for the Manufacturing sector covers:
Field Service Automation Solution
Challenges
- Improving the responsiveness to customer service requests
- Optimizing the work and information process flow for operational excellence
- Empowering field employees with adequate information
Features
- Custom-built Field Service solution is equipped with the following features:
- Real-time, context and location-based work order routing and dynamic messaging
- Route planning and work assignments based on field staff context and location
- Generation of maps, routes and driving directions based on work assignment plan
- Forecasting, planning and reporting
- CRM extensibility to handheld for Field Service
- Adapter implementation for CRM integration with handheld for field service
- System integration to complete the business process implementation with additional functionalities not supported in handheld CRM packages
- Performance testing of Field Service solution implementations
Fleet, Supply Chain and Inventory Management Solutions
Challenges
- Synchronizing the demand and supply planning
- Strong collaboration with customers and trading partners
- Lean inventory
Features
- Product Lifecycle Management
- Supply Chain Management
- Workflow management
- Distribution planning and order fulfillment
- Asset tracking
- Warehouse management
- Demand tracking and forecasting
- Integrated transportation and logistics management
- Vehicle tracking and navigation
- Field productivity management