Product Enhancement and Sustenance
In today's world, companies face pressing challenges such as how to manage the shrinking "Cash Flow to Maintenance Cost" ratio during the later stages of a product's life cycle and how to manage multiple versions of a product.
Infosys can sustain your innovation by working on the "well proven" parts of your product, while your employees focus on innovating new products. Over an extended period, Infosys will deliver product innovation in ideation, feature sets, performance and usability and enhance the product engineering process as a whole. We bring in the learning and experience of engineering a wide variety of products so you can bring superior products to your market. We offer the following services that help you achieve cost effective product maintenance:
- Product sustenance services : Minor and major enhancements and defect fixes
- Maintenance / Engineering change release management
- Product end of life management
- Well defined SLA structure for defect fixes and product enhancements
- Proven methodology for effective transition of product maintenance from our customer