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Much of the consolidation that has taken place has been between the smaller institutions themselves and past attempts of acquisition of savings banks by private banks have been thwarted because of legal issues. However, the consolidation that has been taking place in recent months is among the larger players, namely, sale of Landesbank Berlin (LBB) and sale of Citigroup’s German consumer banking unit to France’s Credit Mutuel Group. Apart from that, the German banking industry has been buzzing with the recently announced consolidation activity among the “Big Five”, Dresdner Bank was acquired by Commerzbank and Deutsche Bank acquired 30% of Deutsche Postbank with an option of increasing the stake in the coming months.

  • Competition

    Competition is intense in the German retail banking sector. While on one hand, foreign banks such as Citi and Santander have established themselves in the highly competitive consumer finance segment, direct players such as ING DiBa, an online subsidiary of ING Bank of Netherlands, have a strong play in deposits and mortgage lending. ING DiBa has very successfully increased its customer base from 1 million in 2002 to over 6 million today. Another key player in the retail banking segment is Deutsche Bank, which for long had focused on expanding its investment banking operations abroad. Its retail banking ambitions are now obvious. In 2006 Deutsche Bank purchased Norisbank, a consumer bank and Berliner Bank, an up-market retail bank, and now has a stake in Postbank, the largest retail bank with 14.5 million customers in the country.
  • Business models

    The direct banking model has proved highly successful in Germany. ING DiBa offers solely via phone, Internet, and a large network of ATMs and boasts of the third largest number of customers in the country. The financial services subsidiaries of German car makers such as Volkswagen also operate as direct banks. Volkswagen for instance, looks after 3 million private customers in Germany. Another banking business model gaining popularity is the cooperation of retailers and banks. Big German fashion retailer C&A founded its own bank in the beginning of 2007 and started offering consumer credits online as well as in its stores. In addition, C&A offers motor insurance contracts in collaboration with DA Direkt, a member of the Zurich Group. Another example of such a collaboration is Tchibo, a big German coffee bar and shop chain, which offers consumer credits of RBS, current and savings accounts of Deutsche Postbank, sight deposits of Comdirect and insurance products of Asstel. Tchibo sells these products only online or by phone.

 

 

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