FinacleConnect: Delivering Business Value through Innovation



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In this issue of FinacleConnect, Anthony Thomson,Chairman, Metro Bank and GÖkhan Mendi, Retail CEO and Executive Board Member, Fortis Bank share their perspectives on innovation in banking. This issue also introduces several new sections which bring together perspectives from global industry leaders on topics around business strategies, organizational behavior, operations management, regulation and compliance, and the future of banking.

Current Issue


			Delivering Business Value through Innovatione Return on Capital (ROC) is one of the acid tests of business. Ultimately all banks will judge and be judged by how well they use their capital resources. Since all other indicators like efficiency, productivity and customer retention flow back into ROC, this is the preeminent driver of business value, and the cynosure of any project investment. more

In Focus

How Technology has Transformed Banking

Over the past 50 years, automation has revolutionized banking from a secure, closely controlled activity to one that is more open and integrated. Banking technology has gone through a five-stage evolution cycle, each stage leaving a transformational impact on the business.

Feature

Online Banking: Innovation Required

Evolution of the Internet as a channel is pushing the change-averse banking sector to keep up with new technologies, business models and customer demands. At the same time, isolation of business unit silos and compliance requirements are pulling banks the other way, stifling creativity and innovation.

Stratagem

The Hidden Risks in Emerging Markets

Governments in developing countries no longer seize foreign investments. Instead they find ways to divert profits through regulation or selective lack of regulation. The costs are estimated to be equivalent to at least a 33 percent increase in tax.

@Work

Supply Chain Finance and the Role the Banking Partner Should Play

Global supply chain management is pressurizing companies to master new financing tools and revise working capital strategies. The dependence on global procurement means that companies accrue in-transit inventory overseas, which has big implications for their balance sheets. Hence, there is a need to find new ways to manage and accelerate the flow of funds through the supply chain.

Kaleidoscope

Banking in Canada: The Rising Tide

Canada’s sedate banking industry has been roused by the arrival of new age non-traditional players like virtual and Internet-only banks. When customers gave them the thumbs up, it forced the big boys to sit up, take notice and launch similar initiatives. Thanks to these innovations, the industry has managed to come out of the trough it found itself in during the crisis.

People Perspective

What’s Needed Next:
A Culture of Candor

No organization can be honest with the public if it’s not honest with itself. But being honest inside an organization is more difficult than it sounds..

Statute

Building an Effective
Compliance Program for Banks

The financial crisis catapulted regulation, supervision and risk mitigation into the limelight and underscored the need for a sound compliance program running on a continuous cycle...

Tech Watch

Revisiting Model Driven Architecture

Banks today are facing challenges on multiple fronts - customers continue to demand convenience, ease...

Inside Talk

Cooperating and Competing:
Looking Beyond Short-term Wins..

What Constitutes
Innovation in Banking...

Standpoint

Looking Beyond the Branch
to Find and Keep Customers

Finding and keeping customers is a top priority of all banks. However, the overload and high infrastructure costs..

Big Bet

Setting the House in Order

The U.S’ theme of tighter regulation is being echoed in other economies that were also hit by the crisis...

First Look

Surviving and Thriving in Uncertainty: Creating the Risk Intelligent Enterprise

An enterprise structure or culture that is not in-built with a certain measure of risk assessment and management practices is unimaginative...