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Building a Global Bank: The Transformation of Banco Santander

 

Spain’s Banco Santander Central Hispano’s transformation from a provincial Spanish bank to global leader is nothing short of remarkable. The past two decades have seen the bank’s market capitalisation grow from approximately US$3 billion to US$115 billion, and customer base from 75,000 to 66 million. During this time, the bank has climbed from the seventh position to become the number one bank in Spain and from the 152nd position globally to being ranked the tenth largest bank in the world. The bank’s success is arked by geographical diversification, operations in nine countries account for more than a third of its profits, and cross-border banking acquisitions, the crowning glory of which was the acquisition of Britain’s Abbey National in 2004, a deal worth US$15 billion. Alliances too have played a key role in Santander’s rise, such as the one with Royal Bank of Scotland (RBS). It had a long standing alliance with RBS since 1988 which ended in 2004. However, recently in 2007 both banks came together again to purchase Dutch Bank ABN AMRO, in the biggest takeover in banking history. Santander got ABN AMRO’s operations in Latin America, further sealing its position in the region.