Newsroom

Join Infosys Finacle at this live event to get expert insights and share best practices.

Banking Outlook Africa 2012 is the eighth annual conference that brings together senior retail bankers – to debate and develop strategies for capitalizing the new opportunities and innovations in Africa’s retail banking sector.

Financial institutions, telecom service providers, and retailers are waking up to digital channels – such as mobile and internet – to foster customer loyalty, unlock new revenue streams, and extend distribution reach cost-effectively.

This webinar focuses on customer loyalty and retail banking. Customer loyalty is key to boosting profitability and growth. Loyal customers buy more, stay longer and act as brand promoters, bringing new customers to the bank.

Finacle from Infosys is the Strategic Partner at 7th Annual Middle East Retail Banking Forum, Dubai. Finacle from Infosys partners with banks to transform process, product and customer experience, arming them with ‘accelerated innovation’ that is key to building tomorrow’s bank.

This webinar offers expert insight, analysis and interactive discussion on customer segmentation since this is a core issue facing the global retail banking industry.

The objective of the session is to discuss the findings of the primary research conducted by Ovum and commissioned by Infosys Finacle - ‘Business Case for Core system transformation in Europe’.

The objectives of the session are to examine the importance of the online user experience and why banks should have a user experience strategy and how it can improve the success of their e-banking offering.