Finacle Digital Commerce

Finacle digital commerce solution leverages the power of digital money to unlock new revenue streams, extend distribution reach and foster customer loyalty for financial institutions, telecom service providers and retailers. The solution powers revenue growth by enabling service providers to facilitate payments and money transfer facilities such as funds transfer, bill and merchant payments, peer to peer (P2P) payments including cash-in and cash-out facility through remote and contactless (NFC driven) modes. Its ability to onboard and manage agents using digital channels provides a cost effective way to reach out to remote customer segments. Additionally, it fosters customer loyalty by delivering cashless convenience to consumers through digital wallets supported across multiple channels such as mobile, Internet, ATM, and kiosk.

Digital Commerce Solutions Key Modules

  • Customer on-boarding
  • Funding and withdrawal
  • Payments and money transfers
  • Wallet management
  • Agency management
  • Merchant management
  • Fees and commission management
  • Transaction management
  • General Ledger (GL)
  • Reporting
  • Administration
  • Host integration layer
  • Security

Digital Commerce Business Benefits

Enhance customer loyalty

The ability to access multiple payment instruments using digital wallets enabled on cashless, electronic channels brings about transactional flexibility and convenience. Digital wallets created using the Finacle digital commerce solution eliminate the need for multiple instruments and ensure faster payments/checkout at POS locations. The convenience delivered by wallets linked to financial instruments ensures greater customer satisfaction and loyalty.

Unlock new revenue streams

Finacle enables financial institutions and telecom providers to deliver cashless commerce and value added services that open up new revenue streams. Retailers, on the other hand, can deploy the solution to deliver services on alternate channels, and deliver coupons, right-sell offers and discounts to their consumers. augmenting revenue and repeat purchases. The solution allows service providers to build, deploy and launch offerings within shorter times-to-market.

Extend the delivery channel cost effectively

With the agency services module in Finacle digital commerce, financial institutions can onboard and manage non-banking correspondents and agents. Telcos can achieve greater market penetration and expand their distribution network by enabling agency-based commerce. For retailers, the digital channel is an extended channel that enables instant monetization, higher conversion ratios and a single instrument of convenience. The resulting extended channel cost effectively serves customers from the urban to under-banked.

Learn more about Digital Commerce


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