An oilfield services firm with multiple business divisions across 70 countries, partnered with Infosys to address inefficiencies in its financial management processes. A reduction in timelines ...
for statutory filing and reporting of consolidated financial results was a specific focus area. Infosys used its Corporate Performance Management expertise and transformed the client's financial management process to enable faster and improved financial consolidation, planning, reporting, and operational business performance management. The solution also eliminated manual process intervention by 80%.
A leading financial services firm in the Asia-Pacific region partnered with Infosys to overhaul its Corporate Performance Management ecosystem to counter unpredictability in its performance. Infosys established an ...
organizational structure for corporate planning, strategy execution, long-term planning processes and performance review mechanisms. Infosys' approach enabled operational improvements and reduced the budgeting effort by 66%, without impacting other parameters.
John Hagel, III writes: "The practices continuing to shape the success of Infosys are not unique to this one company - they provide deep insight into the practices that all companies will need to adopt if they wish to continue to thrive in a Flat World."
At Pfizer, discovery researchers test millions of chemical compounds to find just a dozen candidate medicines, of which only one might result in an approved medication. Discovery to approval can take up to 15 years, and...
the average cost of bringing a pharmaceutical product to market is US$ 800 million and growing. The key lies in compressing the discovery cycle by eliminating redundant research and identifying unsuitable candidates as early as possible in the cycle. In a joint effort, experts from Pfizer, Microsoft, and Infosys developed a new Office Business Application which allows Pfizer scientists to search their databases for specific biological results and view the results in a contextual, multidimensional display. These advanced visual displays help scientists see new relationships within the data, reducing redundant research. Ultimately, higher research productivity will lead to faster innovation in creating new drugs that save and improve lives.
For a gaming conglomerate that owns more than 40 casinos in three countries under multiple brands, the key to profitability lies in letting customers take control of their winning ways. The company wanted to enhance and...
streamline its existing loyalty program to make it more attractive and increase customer retention and cross-property play.
Data analysis and interpretation are business as usual in all corporations. But how many companies can boast of saving US$ 60 million annually by doing just that? At last count, a telco was saving US$ 60 million through data...
cleansing, billing reconciliation and in-depth analysis of revenue reconciliation. To avoid revenue assurance issues in the future, the telco's Inventory Optimization team collaborated with Infosys to refine its inventory utilization and management process.
Put customer needs first and profitability will follow. A telecommunications company realized this was more than a marketing mantra when it strategically tailored its voice portal in response to its customers' needs. The...
voice portal now completely services about 23% of calls, reflecting the user-friendliness of the simplified and personalized customer experience. Furthermore, each call completely resolved by the voice portal saves the company between US$ 4 and US$ 8, resulting in gross monthly savings of about US$ 12 million on contact center operations.
A leading US-based provider of international tour services realized the Personal Travel Counselors were the best bet to enhance revenue growth, provided they were enabled with a reliable, high-quality customer database. It...
built a marketing data warehouse to analyze customer preferences and develop marketing and sales strategies based on the analysis.
The availability of reliable, real-time information is steadily increasing the level of customer satisfaction for the firm. It has also enabled process-specific cost reductions and growth opportunities.