Global Sourcing
Global Delivery Model
Processes
Infosys relies on processes to consistently deliver high quality solutions while executing engagements from multiple locations. Our values, vision and policies form the first level of our three-tiered process architecture. They are implemented through process execution at the next level. These processes are defined with clear ownership using the Entry, Task, Verification, Exit (ETVX) paradigm and clearly defined roles and responsibilities.
Quality System Documentation (QSD)
Quality System Documentation (QSD) is a collection of Infosys best practices in the form of processes. The QSD provides a vast repository of detailed procedures, templates, standards, guidelines and checklists. The QSD is updated every four months.
Body of Knowledge (BOK)
Infosys' Body of Knowledge (BOK) is a forum to share knowledge gained from experience. It is a central repository of experiential knowledge that can be tapped by peers at Infosys.
Process Assets
Process assets form the repository to facilitate dissemination of "engagement learning" across Infosys. A process asset can be any information from an engagement, which can be re-used by future engagements.
Process Database
The Process Database is a software engineering database to study the processes at Infosys with respect to productivity and quality.
Process Capability Baseline (PCB)
Process Capability Baseline specifies what the performance of the process is, i.e. what a project can expect when following the process. Performance factors of the process relate to quality and productivity.
Tools Repository
The Tools Repository is a centralized repository containing a list of tools that have been evaluated.
News
BT and Infosys Technologies Awarded National Outsourcing Association's Innovative Outsourcing Project of the Year
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Blogs
Outsourcing' and 'Offshoring' are passé. True, they had distinct identities several years ago, when the world was still a little round. The world became flat. The boundaries blurred. So why do we still use these terms? Discuss
In the News
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