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Global Delivery Model

Risk Mitigation

At Infosys, a detailed plan for risk identification, monitoring and mitigation is a part of project planning. It covers risk identification, prioritization and mitigation options. Our business continuity plans are focused on:

Infrastructure

Well-defined Business Continuity and Disaster Recovery Plans at organization and client level
Global de-risked development centers
State-of-the-art fail-safe network connectivity with multiple fall-back options
Interoperability to ensure seamless relocation
Locations far away from potentially conflict-ridden zones
Fully equipped Offsite Disaster Recovery Facility in Mauritius

Security

Stringent physical security and network security
Secure Human Resources practices
Regular external audits to ensure compliance and cover blind spots

Confidentiality and Privacy

Access restrictions and controls for all Information Assets
Context-dependent security measures including physical isolation of projects, if needed
Legal agreements with employees to ensure compliance
Agreements under relevant jurisdiction for the client

People

Built-in redundancies for key personnel
Back-up of project artifacts and experiential repositories

Infosys undertook an organization-wide Risk Self-Identification (RSI) exercise. It covered all business units, verticals, service offerings, support groups and subsidiaries. The results offered a deeper, more diverse and quantified feedback on risks. The results of the RSI were collated and categorized and the probability and impact-magnitude assessment was completed. Using the Basic Risk Inventory, we identified primary risk categories that form the Infosys enterprise-wide Risk Management (IRM) framework. This enables us to address actual and potential risk events in a systematic manner.

Related Information

News

BT and Infosys Technologies Awarded National Outsourcing Association's Innovative Outsourcing Project of the Year

Blogs

Outsourcing' and 'Offshoring' are passé. True, they had distinct identities several years ago, when the world was still a little round. The world became flat. The boundaries blurred. So why do we still use these terms?

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In the News

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