Global Sourcing

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Sourcing Optimization Series: Part 1 - Contractor Consolidation

The IT industry saw a rise in the number of third-party resources being contracted in the years following the economic downturn. Some organizations employed third-party resources in the absence of a sourcing strategy. This resulted...

A Structured Approach to Establishing Shared Services

The consolidation of business and IT services across enterprise units into one or more shared services is an established means to improve operational efficiency and reduce costs. Today’s organizations have the option of choosing from multiple approaches ...

Conceptual Alternative Approaches to Application Services Pricing

Fixed price and time and materials pricing models are well established in application outsourcing services. Infosys’ experts propose an alternative pay-per-use model - Unit of Work (UoW) pricing. This approach requires collaboration, mature service management processes, and disciplined...

Global Sourcing: Understanding People and Organizational Capabilities

As Flat World companies adopt a global sourcing strategy, business and IT leaders must manage the transition from staff augmentation to a strategic partner approach. This paper focuses on the organizational and people changes...

Leveraging Outsourcing during Economic Uncertainty

Outsourcing empowers companies to deal with economic uncertainty by improving their business models and developing strategies that are better aligned with market realities. IT and Business Process Outsourcing offer flexibility...

Evolution of IT Services Delivery Model

The role of IT service partners has transformed from technologists to strategic value contributors. Multi-sourcing enables clients to leverage the skills of each vendor, enhance efficiency and reduce risk. ...

Captives Centres in India and China: A Reality Check

Establishing captive centers is a key element in your outsourcing strategy. This research paper reveals valuable data about captives. It indicates that organizations both in India and China favor a portfolio approach to outsourcing, where captive centers...

Sourcing in a Flattening World: A Best-of-Breed Approach

The IT outsourcing industry is witnessing an interesting phenomenon: While the number of sourcing contracts is on the rise, Total Contract Value (TCV) is steadily declining. As the industry moves into shorter contracts, lower value, multiple vendors and...

Outsourcing Models: Aligning Sourcing Strategy to Business Objectives

The term 'offshore outsourcing' conjures images of work flowing from large corporations to outsourcing service providers halfway around the world. The rapidly growing Indian IT and BPO industry ...

Mastering Flat World Shifts Through Modular Global Sourcing

Changes driven by globalization, demographics, technology and regulation are leveling the business playing field and creating a Flat World. Competing in the flattening world requires companies to shift operational priorities in four areas defined as the four shifts...

Globalization of Product Development: The Inevitable Next Stage

Global sourcing has become a change agent in high-technology manufacturing — causing dramatic shifts in how and where product components and capabilities are sourced, and where work gets done. High-technology companies are facing mounting pressure on basic R&D and product development fronts...

Globalization of Product Development: Part II

High-tech companies achieve success not only when they bring their products to the market quickly, but also when they create and develop products to meet customer needs, at the right time. ...

Performance Engineering and Global Software Development

Achieving system performance in a way that reduces risk and improves cost-effectiveness and time-to-market for performance-critical systems is one of the principal goals of IT organizations. It requires a holistic and quantitative approach to...

Building Trust in Strategic Relationships

Given the importance of effective outsourcing relationships on the growth and profitability of large enterprises, it is essential to revisit relationships and consider elements that are essential to their success. One of the reasons why organizations fail ...

MGS Principles in a Dynamic Environment

As the business environment becomes more dynamic, organizations are looking beyond efficiency in their IT initiatives. Business-IT alignment and innovation have become key requirements. ...

Multi-Sourcing Governance through Operational Level Agreements

Organizations leveraging the latest model of IT outsourcing — Multi-Sourcing — benefit from the skills and efficiencies of multiple vendors, but are faced with the challenges of retaining a holistic view of the company's IT infrastructure, applications and processes. ...

From Outsourcing Projects to Strategic Relationships

As global sourcing matures, organizations are moving away from a short-term project view to a long-term outlook where they can leverage the benefits of global sourcing and build capabilities in partnership with their vendors. They are looking beyond annual agreements...

Captives in India: A Research Study

Captive centers are being used by several players to offshore work to India, in order to gain control over assets, intellectual property and core business activities. To understand the evolution of captives in India, Infosys conducted a study ...

The Roadmap to Modular Global Sourcing

Under pressure to deliver short-term, quarter-to-quarter results, today's businesses are driven to manage operational efficiencies, making it a challenge to maintain strategic and innovation focus. To be world-class competitors in this environment,...

Organizational Change Management and Global Sourcing - A Winning Combination

With global sourcing gaining acceptance, business and IT executives are increasingly realizing the need for effective change management. So what makes organizational change management and global sourcing a winning combination?...

Modular Global Sourcing: An Imperative for the ETRM Industry

Lack of scalability of the IT delivery organization has become a major impediment to achieving synergies across Energy Trading and Risk Management (ETRM) initiatives. Global sourcing can provide a solution to scale requirements...

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