Business Challenge: Drive Retail and Distribution Performance

Infosys drives Retail and Distribution performance by helping companies automate and streamline retail processes and use customer data to sell more effectively.

 

Business Need

• Automotive retailing is undergoing a transformation. As dealers are strategic partners for OEMs, automakers are partnering with them to sell more effectively. It requires sharing data to get the right product at the right place at the right time.
• The expectation is that dealership field staff, armed with the latest information, will provide an increased level of service along with other third-party providers of specialized technology, financing and legal services already in use.
• In this environment, automakers and dealers rely on information to know and understand their customers better. The dealers require specialized capabilities to maintain their business partnership with the OEMs. However, they need to explore automation and offshoring to increase their productivity and increase the razor-thin margins for the dealership.

 

Infosys Advantage

Infosys has rich experience in developing solutions for dealer operations. These solutions span multiple areas – Dealer management, ERP (SAP) customizations, automation through paperless contracting solutions and custom development.

 

• Application Development & Management
• ERP
• Dealer management
• Paperless Contracting

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